Overview
We’re looking for an Assistant Store Manager to join our home store team in Rhyl for 28 hours per week, including Sundays. In this role you will support the Store Manager with the day‑to‑day running of the store and take full responsibility in their absence, inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflects our values.
Responsibilities
* Ensure the highest standard of customer service.
* Achieve sales targets and maximise sales through physical and digital channels.
* Maintain a high standard of visual merchandising.
* Support recruitment and development of volunteers.
* Achieve expectations within campaign activities.
* Work with the manager to generate stock.
* Operate in a fast‑paced, 7‑day store; be flexible to work weekends and bank holidays on a rota basis.
* Assist with deliveries and donations, which can be physically demanding.
Qualifications
* Experience in a customer‑facing role.
* Supervisory experience.
* Commercially driven with a drive for new ideas.
* Inclusive approach to team development.
* Passion for delivering exceptional customer service and achieving high retail standards.
* Results driven with a focus on the right result, the right way.
Why Join the British Heart Foundation?
At the BHF we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online. Our vision is a world where everyone has a healthier heart for longer. We fund cutting‑edge research and innovation, connect with local communities, and reduce waste across the UK.
Benefits
* 38 days annual leave (plus the option to buy and sell leave)
* Wagestream – claim early access to your wages as you earn them
* Holistic support leave of up to 10 additional days off each year
* Enhanced family policies (maternity, paternity and adoption leave)
* 25% staff discount
* Health cash plan (Dental, Optical, Therapies, etc.)
* Access to a 24/7 virtual GP and Employee Assistance Programme (EAP)
* Pension with employer contribution of up to 10%
* Cycle to work scheme
* Discounts on gym memberships and a wide range of retailers
Additional Information
We use anonymous CV software during the application process to ensure fairness. Early applications are encouraged, and the advert may close before the advertised period. We are unlikely to sponsor applicants as the role does not meet the minimum salary criteria for sponsorship. If you need adjustments to the recruitment process, please contact a member of the Recruitment team.
#J-18808-Ljbffr