We are seeking an experienced and commercially driven Sales Manager to join a dynamic and fast-paced sales team. Reporting directly to the Sales Director, you will play a key role in managing and developing relationships with customers, ensuring high levels of service, performance, and customer satisfaction.
This is a highly visible, customer-facing role requiring strong commercial awareness, resilience, and the ability to operate effectively under pressure.
Description of the role
* Manage and maintain key customer relationships, ensuring strong commercial outcomes.
* Oversee market coverage tools and ensure data accuracy and reporting effectiveness.
* Take ownership of CRM processes, including data management and reporting
* Collaborate cross-functionally with R&D and Quality teams to meet customer requirements and timelines.
* Support audit processes (including IATF and external audits)
* Monitor and manage customer satisfaction, including dispute resolution.
* Analyse new product quotations and support commercial decision-making.
* Manage stock availability and participate in internal planning meetings.
* Attend and contribute to customer meetings, including commercial and engineering discussions.
* Maintain and report on market share data.
* Support product updates in line with regulatory or legislative changes
* Deliver a consultative approach to strengthen customer relationships and commercial performance.
* Lead sales negotiations and provide accurate, timely information to customers.
* Gather and utilise customer insights to inform business strategy.
About you
* Proven experience in a customer-facing role within a large commercial environment
* Background in the automotive or tyre industry is essential.
* Strong understanding of sales processes and market analysis
* Excellent communication, presentation, and negotiation skills
* Strong financial and commercial acumen (e.g. P&L, margins)
* Highly analytical with the ability to interpret data and trends.
* Self-motivated with strong organisational skills
* Resilient, adaptable, and solution-focused
* Able to build and maintain strong internal and external relationships.
* Proficient in IT systems, particularly Excel and CRM tools
* Full UK driving licence
* Willingness to travel and stay overnight when required.
If you thrive in a fast-paced, customer-facing environment and want to take ownership of key relationships, this could be the perfect opportunity for you!
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