Senior Facilities Manager
Glasgow
£65,000 DOE
Role Overview:
This is a senior leadership role responsible for supporting the Site Director in the overall management and performance of a large, multi-occupier science and innovation campus. The position plays a key role in delivering an exceptional occupier experience while ensuring operational excellence, financial control, compliance, and strategic development of the site.
You will take a hands-on approach to overseeing daily operations, leading on facilities management, budget oversight, compliance, customer service delivery, and external engagement. The role also contributes to the site’s visibility and positioning within academic, scientific, and commercial communities.
Key Responsibilities:
Operational Leadership & Compliance:
Support the Site Director in the effective leadership and day-to-day management of the site
Ensure full compliance with all health, safety, environmental, and statutory requirements
Maintain robust policies, procedures, and governance standards across all site operations
Oversee maintenance standards to ensure the site operates at the highest level
Client & Occupier Engagement:
Build strong working relationships with occupiers and stakeholders, ensuring their operational needs are met
Act as a senior point of contact, responding promptly and professionally to service requests
Work collaboratively with occupiers to ensure facilities remain suitable for their activities and future growth
Support refurbishment, expansion, and alteration projects, engaging specialist internal and external teams as required
Financial Management:
Monitor site-wide budgets and financial performance at a strategic level
Manage operational plans and budgets to meet agreed financial targets
Identify cost efficiencies, value improvements, and performance-enhancing initiatives
Contribute to the identification and development of new commercial and business opportunities
Strategic Development & Change:
Support annual site planning and strategy development in collaboration with senior operational leadership
Champion continuous improvement and change management initiatives
Promote innovation in service delivery, technology adoption, and operational processes
Marketing & External Profile:
Oversee delivery of agreed site marketing activities across digital and print channels
Work with retained marketing partners to ensure brand visibility and enquiry levels meet expectations
Support on-site promotional initiatives and stakeholder engagement activities
Community & Stakeholder Relationships:
Develop and maintain relationships with local authorities, public sector bodies, and business networks
Engage with academic, scientific, and industry communities at local and national levels
Act as a professional ambassador for the site in external forums and partnerships
Leadership & Support:
Provide guidance and support to site teams and senior management as required
Promote high standards of customer service and professional conduct
Contribute to a positive, collaborative working environment
Skills, Knowledge & Experience:
Essential:
Proven experience (minimum 3 years) in a senior facilities, site, or operational management role
Strong understanding of health, safety, and compliance within complex environments
Budget management and financial planning experience
Excellent stakeholder management and communication skills
Ability to operate strategically while remaining operationally hands-on
Desirable:
Experience within science, technology, or innovation-led environments
Exposure to laboratory, technical, or specialist facilities (wet or dry labs advantageous but not essential)
Personal Attributes:
Strong leadership and relationship-building skills
Confident communicator with excellent written and verbal abilities
Commercially aware with a proactive, solution-focused mindset
Adaptable, forward-thinking, and comfortable managing change
Committed to continuous improvement and professional development