Job Description
We are seeking an experienced Revenue Assurance Manager to join our growing team. This role is critical in ensuring accuracy across our billing processes, maximising revenue, and leading a small but high-performing team. You will act as the key contact for the Revenue Assurance function, working closely with stakeholders across the business to drive process improvements and strengthen financial controls.
Key Responsibilities
Management & Leadership
* Lead and develop a team of 5 (4 remote + 1 office-based in Canterbury)
* Conduct regular 1:1s and support staff development
* Be the main point of contact for the Revenue Assurance team
* Travel occasionally for face-to-face meetings with team members
Revenue Assurance
* Maximise revenue opportunities through detailed billing system analysis
* Manage supplier invoice reconciliations against the Symbill Billing System
* Improve data integrity to enhance profit reporting and business decision-making
* Collaborate with internal departments to resolve discrepancies and issues
Sage Approvals
* Oversee purchase invoice approvals via Concur
* Investigate and resolve all Cost of Sale invoices without purchase orders
Process Enhancement & Reporting
* Streamline and improve revenue analysis processes
* Work with the Billing team to identify trends, risks, and opportunities for process improvements
* Enhance MI reporting by ensuring accurate data capture (supplier names, wholesale costs, etc.)
Customer Billing Experience
* Reduce errors and credit notes by highlighting issues before invoicing
* Improve billing timeliness through accurate supplier reconciliations
* Ensure clear product naming conventions and customer-friendly billing practices
Qualifications
Qualifications & Experience
* Bachelor’s degree in Finance, Accounting, Business Administration, or related field
* Minimum 5 years’ experience in Revenue Assurance (telecommunications or financial services preferred)
* Strong leadership skills with proven experience managing teams
* Advanced Excel skills; experience with data visualisation tools is an advantage
* Excellent analytical, problem-solving, and communication skills
* In-depth knowledge of revenue assurance processes, controls, and best practices
* Familiarity with telecom billing systems and industry regulations (highly desirable)
* Detail-oriented with a focus on accuracy and quality
Additional Information
At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.
We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:
* Hybrid Working: A flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate.
* Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
* Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
Ready to join the UK’s largest managed service provider?
Apply today or contact our friendly Talent Acquisition Team for more information.