Assistant manager - inverness

About The Role

Every exceptional customer moment starts with our people.

At TFG London, we believe that it’s our team who bring our house of brands to life. All our colleagues across Hobbs, Phase Eight, Whistles, and Inside Story play a vital role in our success story and that story is only getting more exciting! We're so excited to be opening our newest multi-brand store in Inverness and are looking for an Assistant Manager to join our team.

Opening in October, our newest multi-brand store in Inverness will offer a premium shopping experience including a VIP styling suite and specialised collections from bridal to everyday, effortless fashion. We are looking for a full-time Assistant Manager to join our team.

Who you'll be

You are a customer-focused leader who thrives in a fast-paced retail environment and is passionate about delivering an exceptional customer experience. You enjoy developing others, coaching and upskilling team members to help them perform at their best and reach their potential.

As a natural role model, you balance strong people leadership with commercial awareness, using your judgement and initiative to drive results while creating a positive and inclusive team culture. Assertive, approachable and engaging, you build strong connections with customers and share your product knowledge with credibility and enthusiasm.

You bring energy, resilience and a hands-on approach, inspiring those around you while ensuring high standards are consistently achieved. What you'll do

Lead by example on the shopfloor and ensure the delivery of outstanding customer service

Assume all managerial duties in the absence of the Store Manager, striving to positively make an impact through efficient teamwork and leadership

Maintain a commercial approach to role and operations, working closely with the Store Manager to maximise branch performance

Assist the Store Manager in delivering the store vision and recognising key areas of strength within the team/store to anticipate future opportunities to keep our customers engaged

What's in it for you?

It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

Free clothing allowance

70% off staff discount

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Plus much more!

About You