Allied Bakeries, part of ABF, supports a range of well‑known brands. We are looking for dedicated people to join our team.
Overview of Role
Location: Liverpool, Merseyside
Salary: £45,000 – £55,000 per annum
Hybrid Working: On average 2 days in the office per week (subject to business requirements)
Employment Type: Permanent
Role
As an experienced ERP Application Services Analyst, you will be responsible for the continual delivery of services, support, maintenance and project assistance for our Dynamics 365 portfolio, with particular emphasis on Order to Cash and Planning.
Key Accountabilities
* Fix ERP D365 operational issues.
* Troubleshoot and resolve reported problems.
* Assist with the daily maintenance of the software within our application portfolio.
* Escalation management to our 3rd‑party support teams.
* Maintain and update technical documentation within our application portfolio.
* Perform required project support and development.
* Provide out‑of‑hours support and other duties as agreed with the Head of Application Support Manager.
* Technically proficient with Dynamics 365 and all associated technologies.
* Guide and manage updates of D365 and associated technologies to keep the product in line with Microsoft guidelines.
* Assist in requirements gathering and provide design guidance for mid‑to‑large‑sized Dynamics 365 projects.
* Jointly responsible for managing development, customisations and integrations to meet business needs.
* Review design proposals and provide technical direction, including recommendations on the best technical route to meet business requirements.
* Communicate information to both internal and external teams.
* Participate with implementation delivery teams to develop solution proposals that include scope, assumptions, implementation plan and technology options.
* Maintain knowledge of third‑party software vendors to leverage complementary offerings and effectively compare solutions.
* Provide current best practices and solution alternatives as part of functional or technical design documents.
* Provide additional technical support, as required, for other solutions within the application portfolio.
* Continually update supporting documentation within the application portfolio.
The Right Person
* 3+ years’ experience of Dynamics 365 F&O, preferably in Order to Cash and/or Planning.
* Experience implementing and configuring Dynamics 365 F&O.
* Demonstrable expertise in the maintenance of Business Rules and Business Configuration.
* Proven ability to create innovative solutions to solve complex business requirements and streamline/automate processes.
* Demonstrated analytical, problem‑solving, organisational, interpersonal and communication skills.
* Creation of Functional and Technical Specification documents for improvement projects, including configuration changes, data migration and system integrations.
* Building and configuring business workflows.
* Scheduling work and following up to ensure completion within deadlines.
Benefits
* Generous Leave: 25 days holiday plus bank holidays.
* Free Onsite Parking.
* Employee Assistance Programme.
* Simply Health Scheme.
* Holiday Purchase Scheme.
* Pension Scheme.
* Onsite Shop.
* Eyecare Vouchers.
* Cycle to Work Scheme.
* Electric Car Scheme.
* Loyal Service Awards.
* Employee Referral Scheme.
* Extra Slice Discounts.
* Competitive Benefits Package.
Ready to Apply
If you are looking for a role where you can make an impact, we would love to hear from you.
Apply now and take the next step in your career!
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