Overview
Pay -
16-17 - £7.55 per hour.
18+ - £12.21 per hour.
Your local store is looking for a minimum 20hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are our foundation; a wonderful team of people right at the heart of our stores. With customer focus as the number one priority, our Sales Assistants are the first point of contact for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression so they will return again and again.
What you'll be doing
The role involves being trained in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, checking that all items are complete, and that fragile items are packed securely so they get to their new homes safely.
* Shop floor – Assisting customers to find the products they are looking for and providing excellent memorable service to create and maintain customer loyalty and a genuine love for our products and people.
* Hosting – If a customer can’t find what they’re looking for, you will use our iPad systems to order products for home delivery. You will be trained to provide a fantastic Made To Measure service creating orders of bespoke curtains and blinds to our customers’ specifications. You will also style our departments, such as bedding displays, to inspire customers and help them find the perfect items.
* Stock and Delivery – A physical role involving some heavy lifting. This is not solely warehouse-based and is customer-facing. You will focus on merchandising, updating price changes, recovering the store after busy periods, taking in deliveries, checking stock, ordering, and replenishing the shop floor, always considering our customers’ needs.
What we'll look for in you
* Our colleagues work together to support and encourage each other to create a fantastic work environment that feels like home.
* We'd love you to be confident and feel empowered in your role, with a sociable nature and excitement about working in a growing retail environment to provide memorable customer experiences.
* You will enjoy helping colleagues and contributing to your team by reporting successfully to team leaders and store management regularly.
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