A leading holiday home provider is seeking a Head of Customer Service for their Norwich operations. In this pivotal role, you will oversee daily service delivery, leading a team of managers to ensure exceptional customer experiences. You will utilize your extensive leadership experience to improve service performance and maintain high standards. The ideal candidate will bring familiarity with Salesforce and a track record of enhancing customer service operations. Embrace this opportunity to shape a modern service model that blends people and technology. #J-18808-Ljbffr