Overview
Join to apply for the Care and Compliance Manager role at Harbour Healthcare.
This role is designed to lead a team to support a care home in achieving quality improvements that are sustainable. The Care and Compliance Manager will lead a Care Services Support Team to work with operational teams to support rapid change, identify issues, and implement solutions to promote resident safety. The role includes coaching home care teams to enable a high standard of care and to gain the confidence of regulators and commissioners. It also involves providing support with various operational challenges, such as interim management of a home, designing staffing models, liaising with regulators, and organizing evidence to demonstrate best practice care and a positive resident experience.
About Harbour Healthcare: We are a family-run business with 42 care homes across the UK and are growing. We value inclusion, belonging, teamwork, and integrity, and we strive to provide compassionate, high-quality care.
Base pay
Care and Compliance Manager - National Travel
Care Homes - Durham
£50 - £60k pa plus £5,000 Care Allowance and Mileage
Harbour Healthcare
Responsibilities
* Delivery of quality performance targets for Harbour care homes.
* Establish and maintain relationships with key external stakeholders.
* Support Company Directors in delivering strategic objectives.
* Advise new Managers and Managers who are experiencing challenges.
Principal Roles & Accountabilities
* Conduct a detailed suite of quality audits of each Care Home, evaluating outcomes and performance against Key Performance targets and CQC KLOEs.
* Develop action plans to deliver sustained improvements identified by audits.
* Monitor progress of the Service Improvement Plan and report non-compliance or non-cooperation by Home staff to the Director of Quality and Governance.
* Assist in standardisation of documentation and best practice.
* Participate in Governance Meetings and present audit results and actions to address underperforming homes.
* Assist the Company with the development of care-related Policies and Procedures.
Requirements
* Auditing experience in a clinical environment.
* Post-basic clinical qualification (teaching and assessing, Infection Control, etc.).
Values
* Seeing the possibilities to make a positive difference.
* Valuing and celebrating individuality and diversity.
* Supporting rights, needs, choices and dreams.
* Being responsible, sustainable, and innovative in our work.
DBS note: Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.
Interested? Go on and click that apply button now!
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Legal
* Industries: Hospitals and Health Care
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