Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression.
Due to an increase in upcoming projects, there is now a need for a Soft Services Contract Manager to join this highly successful and forward-thinking organisation.
We are looking for a Soft Services Contract Manager who wants to work in a diverse role where no two days are the same.
The Soft Services Contract Manager, will be responsible for:
* To ensure that contracts are run safely and efficiently to the required standard. To liaise with clients and monitor site operations
* Complete auditing and reporting showing non-conformances and remedial action taken.
* Continuation of Service Levels and all reactive tasks closed
* Work additional to specification is agreed with client, documented, actioned and costs recovered.
* Achieve a positive safety culture on site
* Hazards and risks are assessed prior to work commencing.
* Contracts are managed in line with specification
* Production of monthly KPI report
* Site is managed in line with the specification and contract
* Ensure there are adequate materials and equipment on site
* Ensure staffing levels are maintained and resource is available to complete tasks
* Training is planned to meet the needs of staff
* Work carried out matches the specification, and also customer expectations.
* Quality company image is portrayed by site based staff
To be successful for this Soft Services Contract Manager role you must have:
* Good organisational and time management skills
* Strong customer/ client focused attitude
* Strong interpersonal skills and the ability to build good working relationships
* Customer relationship and dispute management skills
* Good verbal and written communication skills
* Approachable for team members and client
* People Management, development and leadership skills
If you feel you have the necessary skills set and experience to perform this Soft Services Contract Manager role, and you are interested in an opportunity offering unparalleled career development, please apply now