Senior Manager: Sustainable Infrastructure and Change and Org Design, EY People Consulting UK
The UK government’s “UK Infrastructure: A 10 Year Strategy” sets out a long‑term, cross‑sector plan to drive economic growth, deliver net zero, and improve public services. With a £725 billion commitment, the strategy prioritises stability, private investment, and robust delivery across transport, energy, digital, water, housing, and social infrastructure. Sustainable infrastructure will play a critical role in delivering this strategy, and EY’s sustainable infrastructure programme focuses on helping clients realise decarbonisation and energy‑transition ambitions across Government, Transport, Energy & Utilities, Housing, and Telecommunications.
We are looking to grow our overall presence across the infrastructure sector and want a Senior Manager level consultant with experience leading business change and organisation design in Infrastructure. This role is client‑facing and requires delivering complex transformation programmes, driving better business, environmental and people outcomes, and applying a human‑centred approach to change.
Key Responsibilities
* Actively contribute to the wider leadership team to define project scope and deliver on client expectations.
* Analyse complex problems independently and present solutions to clients and the wider team.
* Own and manage relationships with senior infrastructure clients, contributing to business development and enhancing EY’s brand and reputation.
* Structure and manage projects and programmes of transformation, including project commercials, risks and issues.
* Leverage prior experience to test, shape and challenge approaches to project delivery.
* Lead teams and develop people to help them reach their potential.
* Build strong relationships, especially with peers and leaders from client organisations and across the EY network.
* Generate profitable revenue by winning work through fostering strong client relationships, account leadership and contributing to proposals.
* Contribute innovative ideas to expand EY People Consulting and Infrastructure service offerings.
* Keep up to date on relevant infrastructure market trends, key functional and technical skills, and proactively share knowledge with the infrastructure community.
* Serve as an active leader in the EY Workforce Advisory Community and the EY UK&I Infrastructure Community.
* Demonstrate EY values through day‑to‑day behaviours and challenge where they are not demonstrated in others.
* Contribute to EY’s positioning across the UK and global infrastructure market through an active social media presence and thought‑leadership development.
Skills and Attributes for Success
* Strong understanding of, and interest in, the UK Infrastructure sector, including HMG commitments such as the National Infrastructure Strategy and the Ten‑Point Plan for a Green Industrial Revolution.
* Knowledge of sustainability and climate‑change challenges across industries.
* Knowledge of one or more of the following sectors: Energy, Government, Transport, Power, and Utilities.
* Strong commercial acumen and experience in managing the commercial side of projects.
* Expertise in business development, including identifying opportunities, shaping and selling propositions, and contributing to pipeline development.
* Passionate about working with clients to find people‑centred solutions.
* Professional, quickly establishing personal credibility and demonstrating expertise.
* Resilient and able to work under pressure to deliver pragmatic solutions acceptable to all stakeholders.
* Comfortable leading in a virtual environment – both with the team and with clients.
* Curious, confident and able to think creatively, using agile methods and innovative approaches to tackle complex problems and deliver practical, sustainable solutions.
* High emotional intelligence, able to build trusted relationships through effective communication and stakeholder management, including the ability to empathise, actively listen, identify non‑verbal cues and translate client needs into actions.
* Inclusive, encouraging collaboration among team members, nurturing and encouraging talent to improve capability, especially among more junior members.
* Passionate about EY’s purpose – “shaping the future with confidence.”
To Qualify for the Role
* Eligible in EY London, Birmingham, Manchester, Leeds, or Glasgow offices.
* Educated to degree level or equivalent qualification or experience.
* Minimum 8 years of professional experience either within the infrastructure sector or in a consultancy role leading complex organisational design transformations and end‑to‑end business change.
* Able to manage the client change and organisation design journey by developing and delivering digital and/or organisational strategies supported by integrated change experience, organisational design road‑maps and business cases.
* Demonstrable commercial management skills and acumen across large programmes, including contribution to account growth, pipeline development and sales activity.
* Ability to turn complex quantitative and qualitative data analysis into a compelling narrative to support project delivery.
* Strong leadership – able to anticipate and manage potential issues during client assignments and provide visible thought leadership internally and with clients.
* Lead by example and actively demonstrate professionalism and the ability to rapidly establish personal credibility to make a strong personal impact.
* Proactive in building relationships and managing client stakeholders, providing robust advice, delivering difficult messages, and managing performance issues.
* Deliver effective organisational design and change management to enable or enhance workforce performance, engagement and wellbeing.
* Contribute to market‑facing thought leadership, insights and points of view that support EY’s growth agenda and differentiate our propositions.
* Strong insight into one or more of the following: Government & Infrastructure Sector, Energy & Assets, Consumer Products, Technology & Communications.
* Knowledge of/experience in any of the following technologies and their organisational implications:
o ERP systems (e.g., SAP Solutions Suite (SAP S/4HANA preferred), Microsoft Dynamics)
o Emerging technologies (AI, Big Data, RPA, IoT, Blockchain) and enabling software (e.g., Blue Prism).
o Other “people” experience‑enhancement technologies and providers.
Ideally, You Will Also Have
* Experience leading design‑thinking and human‑centred design methods.
* A strong awareness of the latest infrastructure industry and technology trends.
* Project‑management skills (Microsoft Project/Prince 2).
* An understanding of how Agentic AI can add value to businesses and the infrastructure sector.
Benefits
* Continuous learning: monthly Lunch and Learns and dedicated infrastructure in‑person learning days.
* Success defined by you: tools and flexibility to make a meaningful impact in the way you prefer.
* Transformative leadership: insights, coaching and confidence to be the leader the world needs.
* Diverse and inclusive culture: empowerment and support for your unique voice.
* Competitive remuneration package and a comprehensive Total Rewards package including holidays, health and wellbeing, insurance, savings, and a range of discounts, offers and promotions.
* Flexible working arrangements to support work‑life balance.
Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept confidential and will not be used to evaluate your candidacy. We collect this data to analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. We ask because it matters!
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