Salary: £26,000 - 29,000 per year Requirements: Excellent people skills. Excellent time management. Excellent communications skills. Proven knowledge of Windows Active Directory and Office 365. Willingness to work individually as well as part of a team. Full / clean driving license. Full DBS Check required. At least one year of previous experience in a similar role. Proven understanding of Office 365, Windows desktop and server. Responsibilities: Provide onsite and remote technical support across desktops, networks, and cloud systems. Resolve support tickets within agreed timeframes. Troubleshoot issues efficiently and communicate clearly with customers. Act as a trusted point of contact during onsite visits. Provide advice on improvements, upgrades, and best practices. Technologies: Active Directory Cloud ICT Support Office 365 Windows Hardware More: We are a vibrant IT company based in Pinchbeck, Spalding, South Lincolnshire, dedicated to supporting businesses around the East Midlands. Established in 2001, we have a rich history of providing ICT support, particularly in education. Our professional and friendly team of engineers is committed to assisting with new projects and day-to-day operations. With our tailored contracts and focus on individual organizational needs, we ensure the best possible service delivery. We offer a competitive salary of £26,000 - £29,000 per annum for full-time positions. last updated 12 week of 2026