Broadwater Medical Centre – Job Description
Job Title: Patient Services Advisor - 10 hours per week - Mondays 8:00-18:30
Reports to: Patient Services Manager
Broadwater Medical Centre is currently seeking a Part-Time Patient Services Advisor to join our caring, friendly and fun team.
We are looking for a reliable and committed individual who is enthusiastic, empathetic and comfortable with responsibility in a busy Medical Centre. The applicant will need to be able to work accurately and at pace whilst maintaining excellent customer service skills showing empathy to the patients and dealing with all queries.
Our Patient Services Advisors (Medical Receptionists) act as a central point of contact for patients over the phone or in person, and quickly process information in order to effectively direct patients or book appointments in a timely manner.
It is essential to have good keyboard skills with the ability to collate information quickly and precisely, using your own initiative would be regarded as highly desirable skills. Previous NHS experience required.
Ultimately, we are looking for a person with a 'can do' attitude as full training will be provided to the right applicant but of importance is the ability to work well under pressure and also be a great team player.
We require the successful candidate to work Mondays 08:00-18:30, however flexibility is key as we are a small team so additional hours would be required of the successful applicant to cover holidays or sickness.
Please only apply for this position if you are able to fully commit to the hours as stated above.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Benefits:
* Company pension
* On-site parking
* Sick pay
Work Location: In person