Experience in Hotel Reception? Passionate about delivering outstanding hospitality? We may have the perfect role for you! Come and join our enthusiastic, welcoming team as a Hotel Receptionist at the enchanting Lensbury hotel. About us: Part of London Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. Key Responsibilities: Provide all members and guests of The Lensbury with a warm and efficient welcome Deal efficiently with enquiries from members and guests in person and on the telephone Make reservations, operating computerised advance reservations system Process all cash procedures, ensuring accuracy and security at all times Issue tickets for events Adhere to all department standards of performance What are we looking for? Must have hotel reception experience Ability to converse effectively and competently with both members and staff Excellent customer service skills and good telephone manner Accurate typing skills and knowledge of Word Knowledge of reservations systems software is an advantage Benefits: Holidays pay based on hours worked Free parking onsite Free meal per shift and free hot and cold drinks from the staff restaurant Regular Staff Socials Refer a Friend incentive