Who are we?
At mcl, we help small and medium-sized businesses access the capital they need to grow – quickly, clearly, and with care. Since 2018, we’ve supported over 2,000 SMEs across the UK, and we’re not slowing down.
We believe finance should work better for the people building our economy. That means fewer hurdles, faster answers, and support that feels human, not transactional. We back ambition with real funding, smart tools, and a team that gets what running a business really takes.
Our model puts people over paperwork. We work with brokers and with business owners to deliver funding that fits – without the faff. As we grow, we’re expanding our reach, recently launching mcl UAE and tools like LendPair, helping even more businesses find the right path to
finance.
Our mission
To reshape SME finance and level the playing field – funding that’s fast, fair, and fits for the businesses of the future.
Our G.E.M.S values
G – Growth
Not just business growth – personal growth, team growth, process growth. We level up.
E – Enthusiasm
No fake hype. Just energy, urgency, and actually giving a toss.
M – Maintaining Accountability
Own your actions and interactions. If it’s off, say it. If it’s broken, fix it.
S – Seeing Strategically
Eyes on the big picture. Help us make smarter long-term moves.
The Role
We are looking for a Senior Product Manager to take ownership of this internal platform and the operational workflows behind it. This role plays a key part in improving how loans are processed, funded, and managed across the business.
You will work closely with leadership, operations, and engineering to improve efficiency, introduce smart automation, and help the business scale in a controlled and reliable way. You will have real ownership, influence on priorities, and the opportunity to shape how the platform evolves over time.
Key Responsibilities
* Own the internal lending operations platform end to end, from application intake through funding, servicing, and commissions.
* Map existing operational processes and identify the biggest bottlenecks and manual pain points.
* Set clear priorities and make tradeoffs in a fast changing, founder led environment.
* Reduce manual work and operational cost through automation and process improvements.
* Work closely with engineering to scope, sequence, and deliver improvements in an agile way.
* Translate real world operational needs into clear and actionable product requirements.
* Balance input from the owner, SLT, operations, and engineering, while keeping focus on outcomes.
* Define and track operational success metrics such as time to funding, automation rate, and error reduction.
Key Skills & Experience
* 3 - 5 years of product management experience, preferably in fintech, lending, or operationally complex environments
* Experience introducing automation into manual operational processes.
* Comfortable working cross-functionally with engineers, operations, and business stakeholders
* Strong ability to prioritise and make decisions in unclear situations.
* Ability to work independently with incomplete information and still move forward.
* Good analytical thinking and comfort working with operational metrics.
* Excellent written and verbal communication skills, including clear documentation and stakeholder alignment.
* Basic technical understanding of APIs, integrations, and data flows.
Desirable
* Background in fintech and/or lending industry
* Experience working in founder led or fast changing environments.
* Experience working with brokers or external partners.
Why Join Us?
* Competitive salary and path for progression
* Flexible and supportive working environment
* Office snacks & team socials
* 25 days holiday
* A role with real ownership and space to grow
Location: London, UK