Change Management and Communications Lead – Finance Transformation (FTC - Maternity cover)
Join to apply for the Change Management and Communications Lead – Finance Transformation (FTC - Maternity cover) role at JD Sports Fashion
Change Management and Communications Lead – Finance Transformation (FTC - Maternity cover)
1 week ago Be among the first 25 applicants
Join to apply for the Change Management and Communications Lead – Finance Transformation (FTC - Maternity cover) role at JD Sports Fashion
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.
Change Management and Comms. lead - Finance Transformation
FTC maternity cover: 9-12months
Responsible to: Head of Group Finance Transformation
Department: Finance Transformation
Location: Bury, Greater Manchester. BL9 8RR
Last year the Finance function launched a Finance Transformation programme. There are multiple projects that are in the delivery phase in the Finance Shared Service Centre team, with discovery underway for others simultaneously.
Projects In Flight
* Replacement of Fixed Asset Register
* Enforcing a No PO, No Pay Policy
* Training programme for BAU systems
Upcoming Projects
* Balance Sheet Reconciliations
* Online Cash Management
The requirement is to have a change and communications leader who is responsible for:
* Delivering the change agenda for the Finance Transformation Programme
* Clear understanding of the programme and its priorities and progress
* Building confidence in the programme delivery
* Delivering a training programme that results in competence and skill improvements relevant to the business
* An engaged stakeholder community
We will achieve this by
* Following a clear Change framework that outlines how to deliver and anchor change in the business.
* Preparing the business for the changes expected by setting realistic expectations at stakeholder and user levels.
* Preparing users for the changed roles we need them to play through engaging, clear communications and constructive and meaningful training.
* Identifying metrics associated with the change and monitoring these to measure and manage adoption.
* Ensuring we have identified actions in support of ensuring the change is anchored and sticks. These may include changes in goals or objectives for impacted people and teams.
The role supports the Business Leads on the project to scope the change agenda for their respective projects by capturing process change, cross functional impacts i.e. data, controls, tax etc.
Given the relative inexperience with Change management within the Finance function as well as across the JD Group, it is essential the role holder is able to scope change impacts comprehensively and lead and influence within the programme, across Finance and into the business as required to support the delivery of the change and realisation of changed business behaviours.
Previous experience of delivering Finance change with a working understanding of the terminology is preferable but not essential.
Team Structure
The Change and Communications lead reports into the Head of Group Finance Transformation and works closely with the Business Leads, Project Managers, Delivery Leads and Subject Matter Experts.
The Change Lead has a collaborative working relationship with the Finance Leadership team. These would include primary relationships with the impacted FD’s, Heads of Finance and key stakeholders within their teams. In addition, outside of Finance, they will be required to work with the central L&D and Internal Comms teams.
Accountabilities
* Identify requirements and deliver the Change Training and Communications approach tailored to the Transformation programme
* Lead and manage the Communications across the programme drawing in the relevant speakers as necessary to deliver the relevant messages
* Lead and manage Finance relevant communication beyond the Finance function
* Lead and manage the trainers and the training agenda in support of the programme scope that is aligned to the overall Finance strategy and People agenda. This may include engaging delivery partners.
* Deliver a community of users within and outside of Finance prepared for go-live across the scope of the programme
* Working with the trainers to ensure quality training materials are prepared in advance of go-live for the functionalities being deployed.
* Take ownership and leadership on developing and maintaining the Change Plan for the relevant stage of the projects where the change impacts are identifiable and tangible.
* Ensuring the resourcing in the team is skilled and capable to deliver the Change Plan working in collaboration with the Head of Transformation.
* Signing off change impact assessments from a perspective of completeness
Minimum Skills
Skills, Experience and Qualifications
* Excellent communication and engagement skills across the business incl. at C-level
* An expert in change management including stakeholder management with a record of delivering enduring change
* The skill and understanding to be able to translate project plans and objectives into relevant, actionable change-oriented scope, plans and deliverables
* Challenge and validate scope identified by the Finance leads and their teams to ensure it is comprehensive
* Identify metrics that serve to demonstrate delivery and anchoring of change
* Excellent influencing and communication skills
* Ability to build consensus and alignment through to coordination, facilitation, and the ability to influence different groups of stakeholders at all levels
* Ability to influence by bringing facts and insight that enable the challenging of opinions while compromising where appropriate
* Relationship & stakeholder management skills that inspire confidence and build trust, to become a trusted ally.
* Energetic with a great deal of self-motivated drive, enthusiasm and initiative A strong bias for delivery and ability to translate discussions and ideas into actions
* Ability to respond quickly to changing priorities
Minimum Experience
* Experience leading change and communications for a large multi-project transformation programme
* Experience leading and coaching staff to identify holistic change requirements to deliver lasting change
* Experience leading the development and implementation of a Change approach/strategy including developing plans for Change, Communications and training as well as managing execution against those plans
* Experience in delivering Change across the business that is enduring where changes stick and compliance improves
* Experience interacting and driving influence with senior and exec level stakeholders
* Management of a small team of change, communications and training professionals
Preferred
* Experience within Finance or a Finance transformation programme
Competencies
* Change Management, Communications
* Stakeholder Management
* Planning and prioritisation
* Ability to earn trust, engage, and influence people and teams at any level
* Critical Thinking
* Excellent and adaptable engagement skills
* Issue identification and analysis with limited information and in the face of resistance
* Curiosity and desire to challenge the status quo
* Business and commercial acumen
* A high level of adaptability - the problems that we face change frequently
We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Thank you for your time
#JD
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Project Management and Information Technology
* Industries
Retail
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