Your new company It is a well-known bank with branches across the North & South of Ireland. Hays have been appointed to recruit a Customer Service Executive to join their team. The role will be based in Derry City. Working hours are 10.30am to 2.30pm Monday to Friday. Your new role As Customer Service Executive, you will provide a professional, friendly and engaged service to customers. You will be a visible and active presence in the branch, delivering a personal customer experience. Your responsibilities will include the following: Dealing with enquiries professionally Managing confidential client information Completing transactions on client accounts as requested Updating customer accounts accurately Compliance with all policies and procedures Supporting vulnerable customers Being an advocate for sustainability You may be required to complete teller duties. What you'll need to succeed As Customer Service Executive, you will have 5 GCSE passes, including Maths & English. A flexible and adaptable approach to working. Be a good team player with the ability to cope in a changing environment. What you'll get in return A 12-month contract with a leading bank and weekly pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jane Deeney now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Customer Service Attention to detail Communication Benefits: Competitive