London - England - United Kingdom of Great Britain and Northern Ireland
Job Title
Technical Maintenance Supervisor - London
Job Description
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.
Role Summary
* Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
* Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
* Comply with QHSE requirements as outlined within the SLA
* Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
* Report all accidents, occupational illnesses and emergencies in relevant books / documentation
* Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
* Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
* Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
* Provide flexible support to the FM Operation areas as
* Deliver goods received to correct destination / person
* Approve invoices, goods received notes and statements for payment purposes
* Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
* Act as deputy in the absence of line management
* Provide and arrange cover for the operational team as defined by line management
* Other activities and responsibilities may be individually defined
* Present and record weekly toolbox talks and efficiently convey relevant information
* Ability to organize and issue tasks to engineers and to carry out checks through the auditing system
* Carry out audits on engineering team and sub-contractors.
* Be part of the site on call team for OOH cover
* Survey and quote for additional works and repairs
Experience Required
* Hold a technical qualification for example (Electrical/Mechanical/Gas/A/C) but limited to
* Knowledge and awareness of the facilities management industry
* Knowledge and understanding of various technical working of site equipment (Electrical, Mechanical, BMS and HVAC)
* An understanding of compliance and the ability to monitor and up-date records
* Practical experience in working with supply partners to deliver a seamless, integrated service
* Strong PC skills - MS Office
* Experience with CAFM systems
* Self-motivated and resourceful
* Good administrative skills
* Well organised
* Good prioritization and planning skills
* Customer services experience
* Ability to communicate at all levels
* Service orientated attitude combined with innovative thinking
Service line:
GWS Segment