Exciting Opportunity: Join Our Team as a Junior Credit Controller!
Are you ready to take your career to the next level? We’re looking for a dynamic and enthusiastic Junior Credit Controller to join our thriving team, working 40 hours per week from 9-5 at our vibrant Banbury site in Oxfordshire.
Why This Role is Exciting: As a Junior Credit Controller at DCS Group, you'll play a pivotal role in maintaining our financial health and driving business success. Your daily responsibilities will include:
1. Credit Control & Debt Collection: Monitor and manage overdue accounts, follow up with customers to ensure timely payments, issue payment reminders, and assist with collections via calls and emails.
2. Dispute Resolution: Investigate and resolve payment disputes or discrepancies in coordination with senior credit controllers, customers, and other departments.
3. Collaboration: Work closely with finance, sales, and commercial teams to streamline processes and resolve disputes.
4. Customer Relations: Build and maintain positive customer relationships while ensuring adherence to payment terms. Handle customer inquiries professionally, aiming for win-win outcomes.
5. Customer Account Management: Maintain accurate records of customer accounts, track outstanding balances, and handle basic invoice and payment queries.
Key skills and qualifications include:
* Strong communication skills, both written and verbal
* Excellent organizational and time-management abilities
* Attention to detail and high accuracy in handling financial data
* Basic understanding of credit control and debt management practices
* Proficiency in Microsoft Office (Excel, Word, Outlook)
* Ability to work independently and in a team
* Problem-solving skills for challenging situations
Experience with Sage accounting software and databases is advantageous but not essential.
Why Join DCS Group?
* Core Benefits: Life cover, pension, medical cash plan, Cycle to Work scheme, free breakfast, subsidized café, and a focus on well-being.
* Incredible Work Environment: Collaborate with leading brands like Procter & Gamble, Unilever, and Danone in our state-of-the-art facilities with over 30 years of growth.
* Career Growth: We offer a dynamic, fun, and supportive workplace with exciting opportunities for progression.
* Family-Owned Values: As a family business, we prioritize our people’s well-being and foster an inclusive culture.
Ready to Make an Impact? If you’re eager to join a company passionate about its people, brands, and growth, we want to hear from you! Apply now and become part of something special at DCS Group.
How to Apply: Send your up-to-date CV to recruitment@dcsgroup.com and start your next exciting career adventure with us!
Apply Now
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