Job Description
We are currently recruiting for a Facilities Assistant to join our fantastic team at our site based in Warrington. If you are passionate about a rewarding career in Facilities and want to use your expertise to its full potential, then this is a great opportunity to join a well-established and successful market leading company with over 30 years’ experience in providing Forensic Services to the Police forces of England and Wales, as well as other commercial organisations and public sector bodies.
This is a truly exciting time to begin or continue your career with our first-class business, as a Facilities Assistant the successful candidate will support the Facilities Manager ensuring the smooth running of the site.
Key Responsibilities and Accountabilities
The successful candidate will also be responsible for the following:
1. Respond quickly to ad-hoc requests from all areas of the business.
2. Completion of routine inspections / surveys as required and identification of faults.
3. Completion and ownership of PPM activities.
4. Reception duties as required including the booking in and supervision of contractors.
5. Engage and interact with all Facilities internal and external points of contact.
6. Communicate with sites and teams providing support and guidance as required for facilities-based projects.
7. Complete basic plumbing, maintenance, moving furniture, changing light bulbs and general decoration to areas as required.
8. Arrange meetings with internal stakeholders, as required, ensuring defined actions are agreed and progressed.
9. To facilitate and as necessary undertake the investigation and rectification of facilities related issues including those identified as an outcome of risk assessments, audit and inspection.
10. To maintain clear records for all facilities and associated project activity – this is to include (but is not exclusive to) maintenance records, site details, maintenance contracts and legal records.
11. Input requisitions onto the company finance system and follow up orders for Facilities activity as required.
12. Resolving outstanding invoices and requisitions.
13. Support internal and external audit and customer visits, including facilities, H&S, scientific, security and BCDR as appropriate and directed.
14. Support Operational Teams in ensuring facilities laboratory capability is maintained.
15. To maintain awareness of developments in facilities management and establish relevance to the business.
16. Complete facilities administrations tasks.
17. Support the National Facilities team where required.
To work with the Quality and Compliance team overall to ensure all components are linked with the overall business strategy and direction.
Qualifications
The Ideal Candidate:
We are looking for someone with the following skills, is highly motivated, enthusiastic and possesses the competence and team spirit to support others and contribute to a positive culture. If you have knowledge of the below, then we would love to hear from you.
Knowledge, Experience and Technical skillsrequired
18. Knowledge of Health and Safety working practices.
19. Ability to take ownership of issues that arise within the day to day running of facilities – seeing things through to the end.
20. Able to take responsibility on an independent basis and determine the correct course of action to ensure resolution of issues.
21. Clear communication skills (written and verbal) enabling communication at all levels including the ability to escalate matters clearly and concisely.
22. Ability to build strong relationships on a cross functional basis at all levels within the business.
23. High levels of personal integrity and professionalism, able to gain trust of all clients/stakeholders.
24. Planning and organisation skills.
25. High levels of concentration, accuracy and reliability.
26. Tenacious with the ability to work under pressure in a changing environment.
27. Demonstrable initiative with a pro-active attitude to continuous improvement.
28. IT literacy and knowledge of MS Office applications.
29. Practical experience of general maintenance and repairs.
Desirable
30. Experience of working within facilities management.
31. Completion of facilities courses such as asbestos, fire assessment etc.
32. Project management tools.
Here at EFS integrity and customer focus is at the heart of everything we do to following skills would be a distinct advantage and will see you excel in this role.
Person Specific
33. Excellent administration skills.
34. Excellent communication and influencing skills.
35. Innovation and problem-solving skills.
36. Strength in negotiation and influencing.
37. Good interpersonal skills with the ability to interact with all stakeholders and colleagues at all levels.
38. Ability to work independently whilst responsive to direction when necessary.
39. Proactive and enthusiastic attitude and demonstrable commitment.
40. Excellent organisational skills.
41. Flexible and adaptable.
42. Attention to detail.
43. Delivery of projects and critical work to agreed timescales.
44. Willingness to undertake training.
Additional Information
Due to the highly sensitive nature of the work, applicants should note that security clearance is required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV/3 and SC), as such any criminal convictions may prevent you from gaining security clearance. Further information on the security clearance process and requirement can be found at. In addition, all successful applicants will be required to undertake drug and alcohol testing prior to commencing employment.
In return for your hard work and loyal service, we will offer you a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes cycle to work, give as you earn, volunteering days, buy and sell holiday. In addition, we also offer the following:
45. Life Assurance (3 times annual salary)
46. Scottish Widows Company Pension Plan
47. 25 days annual leave plus bank holidays (increasing to a maximum of 30 days)
48. Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
49. Employee tech scheme
50. Discount vouchers and flexi reward points on our employee wellness hub
51. Everyone who joins EFS will have access to Perkbox allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee
52. Learning and study support
53. Employee Assistance Programme
54. Health Cash Plan membership
55. Enhanced company sick, maternity and paternity pay scheme
56. Refer a friend scheme
57. Subscription to mental health support and wellbeing
58. Free on-site car parking