Supply Chain Manager
Location: Manchester
Salary: £40,000 - £45,000 per annum
Hours: Monday to Friday, 8:30am - 5:00pm
Working Pattern: Office based
The Role
An established Manchester‑based business is seeking a Supply Chain Manager to lead its end‑to‑end supply chain, procurement and customer service functions.
Reporting directly to the Managing Director, this is a hands‑on leadership role with full accountability for supplier performance, inventory strategy, customer OTIF delivery and overall supply chain efficiency. The successful candidate will be comfortable operating at both strategic and operational level, while directly managing complex suppliers, order books and customer commitments.
The role owns the complete supply chain journey, from purchase order placement and inbound supply through to customer dispatch, delivery confirmation and contract performance.
Key Responsibilities
Leadership & Stakeholder Management
Overall responsibility for Procurement, Order Processing and Customer Service functions
Line management and development of an office‑based Supply Chain & Customer Service team (circa 4 direct reports)
Acting as a key interface between customers, suppliers and internal commercial teams
Working closely with the Managing Director and senior stakeholders to support commercial and operational objectives
End‑to‑End Supply Chain Management
Full ownership of the end‑to‑end supply chain, from supplier engagement through to customer delivery
Hands‑on placement of purchase and sales orders, creation and management of order books
Proactive review of customer order books, identifying risks and implementing solutions to avoid delays
Accountability for customer OTIF performance, late order resolution and delivery confirmation
Participation in customer contract reviews and regular customer meetings to resolve issues or escalate risks
Procurement & Supplier Management
Managing a multi‑million‑pound procurement spend (£2.5m stockholding)
Negotiating pricing, terms and agreements with key suppliers during RFQ and day‑to‑day purchasing activity
Building and maintaining strong supplier relationships, including engagement with overseas suppliers in the Far East
Improving supplier performance to increase stock availability without increasing inventory value
Understanding and managing international lead times, Incoterms and seasonal impacts (e.g. Chinese New Year)
Inventory & Demand Planning
Strategic and operational oversight of stock across a high‑SKU environment
Managing stock levels using replenishment techniques such as Min/Max, Order Point/Order Quantity and Up‑To systems
Forecasting demand while accounting for seasonality and changing customer requirements
Managing time‑critical, perishable and short shelf‑life products to minimise write‑offs and residual stock
Logistics & 3PL Management
Management of third‑party logistics partners, including escalation of service issues
Monitoring logistics performance and benchmarking costs
Identifying opportunities to reduce overall spend through consolidation, efficiency improvements and minimising additional charges
Coordinating shipping, dispatch and arrival schedules to reduce landed costs
Systems, Reporting & Continuous Improvement
Extensive use of Excel to analyse large datasets and produce clear, actionable reports
Developing new KPI reports to support decision‑making across supply chain and customer performance
Reviewing and updating Standard Operating Procedures (SOPs), particularly in line with ERP system implementations
Driving continuous improvement across supply chain, customer service and procurement processes
About You
Degree qualified or equivalent professional experience
Proven experience in supply chain, procurement or operations management
Strong commercial awareness and experience supporting customer contracts
Confident negotiating with suppliers and managing third‑party partners
Highly analytical, with advanced Excel and reporting capability
Comfortable operating in a hands‑on role while leading a team
Strong communicator, effective with customers, suppliers and senior stakeholders
Experience working with or implementing ERP and supply chain systems
What's on Offer
A senior, visible role within a stable and well‑established business
Direct exposure to senior leadership and strategic decision‑making
Competitive salary of £40,000 - £45,000
Long‑term career development and progression opportunity
Benefits
25 days holiday plus bank holidays
Contributory pension scheme
Free onsite parking
Flexi-time
Interview process:
Initial 15 min video introductory call
First stage interview - face to face in the office - Senior Manager level
Second stage interview face to face in office - Director Level
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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