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About
Department: Sales / Franchise Operations
Location: Field-Based (Regional Travel Required) - Covering 4 stores in Essex, Suffolk and Norfolk.
Salary: Competitive + Bonus + Benefits
About Visiontek
Visiontek is a trusted and rapidly growing EE Mobile Franchise partner, operating a successful network of EE-branded retail stores across the UK. As a franchisee, we deliver the same high standards and customer experience expected of the EE brand, while offering a unique and agile working environment with local leadership and growth opportunities.
About
Job Title: Area Sales Support Manager – EE Mobile Franchise (Multi-site)
Department: Sales / Franchise Operations
Location: Field-Based (Regional Travel Required) - Covering 4 stores in Essex, Suffolk and Norfolk.
Reports To: Regional Sales Manager / Franchise Director
Salary: Competitive + Bonus + Benefits
About Visiontek
Visiontek is a trusted and rapidly growing EE Mobile Franchise partner, operating a successful network of EE-branded retail stores across the UK. As a franchisee, we deliver the same high standards and customer experience expected of the EE brand, while offering a unique and agile working environment with local leadership and growth opportunities.
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Role Overview
We’re looking for a motivated and results-oriented Area Sales Support Manager to support the performance and growth of multiple Visiontek-operated EE retail franchise stores across London, Buckinghamshire, Kent, and Surrey. As a key figure within our franchise operations team, you’ll help drive commercial success, ensure operational compliance, and cultivate a high-performance culture across all locations.
You’ll act as a vital link between store teams, Visiontek’s franchise leadership, and EE’s corporate functions, ensuring alignment on strategic goals and consistent delivery of exceptional service.
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Key Responsibilities
Sales & Commercial Performance
* Drive performance across multiple Visiontek stores by supporting teams in achieving KPIs including sales targets, conversion rates, and customer satisfaction.
* Analyse store-level data to identify opportunities and execute improvement strategies.
* Implement and support EE’s national campaigns and promotions at a local level.
Operational Excellence
* Ensure operational consistency and compliance across all Visiontek franchise locations in line with EE’s standards.
* Conduct regular site visits to coach staff, audit performance, and share best practices.
* Resolve day-to-day issues through proactive coordination with Visiontek’s internal teams and EE’s support network.
People Development & Team Support
* Provide hands-on leadership and mentoring to store managers and frontline staff.
* Support recruitment, onboarding, and training of new hires to maintain consistent service delivery.
* Foster a sales-driven, customer-focused culture that rewards achievement and encourages development.
Franchise Partner Collaboration
* Work closely with Visiontek’s franchise leadership to align local business goals with EE’s national strategy.
* Act as a communication bridge between Visiontek stores and EE corporate departments.
* Support the execution of Visiontek’s franchise business plans and operational improvements.
Reporting & Administration
* Deliver accurate reports and analysis to Visiontek’s Franchise Director and EE’s Regional Sales Manager.
* Track store performance, actions taken, and follow-ups to ensure continual progress.
* Assist with forecasting, budgeting, and strategic planning activities.
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Key Skills & Experience
* Experience in multi-site retail or franchise operations (telecoms background highly desirable).
* Strong commercial mindset and data-driven decision-making abilities.
* Confident communicator and effective coach with excellent interpersonal skills.
* Highly organised, independent, and adaptable to a fast-paced retail environment.
* Passionate about retail excellence, customer service, and driving growth.
* Competent in Microsoft Office (especially Excel and PowerPoint).
* Full UK driving licence and willingness to travel across the region.
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What We Offer
* Competitive salary with performance-based bonus.
* Company car allowance.
* Staff discounts on EE products and services.
* Clear opportunities for career progression within the Visiontek franchise network.
* Be part of an ambitious and supportive team dedicated to making a difference in mobile retail.
Nice-to-have skills
* Powerpoint
* Great Yarmouth, England, United Kingdom
Work experience
* Business Developer / Sales Development Representative
* Sales Manager / Director of Sales
* Other Sales
Languages
* English
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Technology, Information and Internet
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