Castle Green Hotel, Kendal
The Castle Green Hotel in Kendal is a four-star, 99-bedroom hotel with restaurant, bar, 6 conference rooms, 2 banqueting suites, pub on site, leisure club and treatment rooms.
Do you want to be a Landlord or Landlady with your own pub to manage but within the security of a larger hotel team? We are looking for someone to be responsible for the day to day running of Alexanders Pub on the site of the Castle Green Hotel, popular with hotel guests and locals.
Job Overview
You will be responsible for managing all operations of Alexanders Pub at the hotel, including customer service and working front of house, managing staff, stock control, compliance with health, hygiene and licensing laws, maintaining high standards and driving profitability. On a day to day basis you will ensure the pub is prepared and ready to open and be the face of Alexanders.
Pub Opening Times: Open Wednesday to Sunday. Monday & Tuesday Closed
Contract & Hours
* Contract: Permanent
* Hours: 40 hrs per week
* Pay: £13.50 per hour
Closing Date: 2 March
Sorry we don't have any live in accommodation.
Ideal Candidate
The ideal candidate will have:
* A passion to run a warm friendly pub with a wide variety of customers visiting the hotel on business or pleasure or from our local community.
* Welcoming and approachable manner with a commitment to providing the highest standards of customer service
* Bar supervisory experience
* Working knowledge of health & safety, food hygiene and licencing laws
Main Responsibilities
* Oversee the running of the hotel's pub, including opening and closing procedures.
* Ensure the pub operates efficiently and profitably while maintaining high service standards.
* Provide a welcoming and friendly atmosphere for all guests. Ensuring service meets or exceeds customer expectations.
* Serve customers and oversee table and bar service, ensuring orders are managed efficiently.
* Handle customer inquiries, complaints and feedback professionally and efficiently.
* Manage inventory and stock levels, including collating an order request.
* Ensure accurate cash handling within the pub.
* Monitor budgets, control costs and maximize revenue.
* Recruit, train, supervise and motivate staff.
* Assist with scheduling staff to ensure adequate coverage.
* Conduct performance reviews and ensure ongoing staff development.
* Drive community engagement and promotions to increase patronage.
* Ensure the pub and amenities are clean, tidy and maintained, seeking maintenance support when required.
Castle Green Values
* Team Work - We are committed and supportive of each other
* Excellence - We are proud to create memorable experiences which exceed expectations
* Passion - We are enthusiastic and dedicated to being the best in everything we do.
Castle Green Benefits
* Competitive rates of pay
* Stunning location
* Birthday voucher towards hotel dinner
* Half price membership at Pulse Health & Fitness
* 20% off beauty treatments
* Reduced rates at other Legacy, Best Western and Lake District Hotel Association hotels
* Staff events
* Fourth HR - online system for holiday booking and payslips
* Hospitality Action - 24/7 Employee Assistance Programme
* Five Year Club with additional benefits
* Online Learning Platform
* Cycle to Work Scheme
If you are a committed team player with passion and enthusiasm to create excellent memorable experiences for our customers, we would love to receive your application.
Job Type: Permanent
Pay: £13.50 per hour
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free parking
* On-site gym
* On-site parking
Experience:
* Hospitality : 2 years (required)
* Supervisory: 1 year (required)
Work Location: In person
Application deadline: 02/03/2026
Reference ID: PM0226