IT & Security Support Officer – Early Career Opportunity Permanent Role | £35,000 - £40,000 DOE Benefits Portsmouth (Office-based with Flexible Working Encouraged) Are you passionate about IT support and security and looking to take the next step in your career? Do you want to be part of a dynamic and forward-thinking organisation where technology is at the heart of innovation and growth? We’re seeking an IT & Security Support Officer to join our Business Support team, providing essential technical and security support across the business. This role offers an exciting opportunity for someone early in their IT career who has a strong interest in Microsoft technologies and a keen desire to grow and develop within a supportive team environment. Due to the nature of the duties and responsibilities of the role, this position will primarily be office-based in Portsmouth, but we actively encourage flexibility where possible. What You’ll Be Doing: * Deliver first-line IT support to internal users across the business. * Monitor and manage security tools, including Microsoft Defender. * Assist with administration of Microsoft Azure and Power Platform services. * Support onboarding/offboarding processes, including device setup and user access. * Maintain up-to-date documentation of systems, procedures, and security protocols. * Collaborate with colleagues across departments to deliver IT solutions aligned with business needs. * Ensure compliance with data protection regulations and company IT policies. * Provide on-site IT support to facilitate building and accessibility requirements. ✅ What We’re Looking For: Technical Skills * Experience with Microsoft 365 toolsets to support end users. * Knowledge of MS Defender for threat monitoring. * Understanding of IT support principles (ITIL desirable). * Awareness of security standards (e.g. Cyber Essentials, Secure by Design, ISO27001). * Familiarity with Microsoft 365 CoPilot and its role in productivity and workflow automation. Personal Attributes * Excellent communication and problem-solving skills. * Curious, proactive, and eager to learn new technologies. * Strong sense of accountability and attention to detail. * A team player who also works well independently. * Growth-oriented mindset with a solution-focused approach. Desirable Experience: ⭐ Microsoft 365 tenant administration. ⭐ Exposure to endpoint management and security monitoring. ⭐ Familiarity with cloud platforms and automation tools. ⭐ Knowledge of Power Platform (Power Automate, Power BI) or Azure AI services. ⭐ Relevant certifications such as Microsoft Certified: Security, Compliance & Identity Fundamentals. What’s On Offer? Salary: £35,000 - £40,000 DOE. Flexible working encouraged (Portsmouth office-based role). Career development opportunities with support for professional training. A collaborative team environment where your ideas are valued. Opportunity to work with cutting-edge security and cloud technologies. If you’re an ambitious IT professional with a passion for technology and security, this is your chance to grow your career in a forward-looking consultancy. Apply today