Role - Beauty Advisor
Are you ready to rethink your routine? We're looking for a full or part-time Beauty Advisors to join our sparkling new Dundrum team. You'll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You'll do this by combining a love of beauty with impressive product knowledge and a passion for helping people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you're talking to.
Welcome to Trinny London
Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
The Role
Your daily to-dos might look like this:
* Greet all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale, delivering a customer-first approach
* Recommend products by actively promoting and selling makeup and skincare products
* Meeting and exceeding your KPIs, including data capture targets
* Upsell and cross-sell beauty and skincare items to maximise sales opportunities
* Collaborate with the team to achieve overall sales goals
* Ensure the makeup section is well-organised, clean, and visually appealing
* Following all stock handling policies to ensure stock accuracy and minimise stock loss
* Confidently communicating with customers and team members, creating a welcoming and joyful store environment
Requirements
These skills will help you go far in this role:
1. Experience in a retail position
2. Passionate for makeup and skincare
3. Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
4. Positive and can-do attitude
5. Comfortable and motivated by working towards and exceeding targets and KPIs
6. Punctual and flexible to work retail hours, including