Overview
Modality Partnership Hull Division has a part-time vacancy (22.5 hours per week) for a Governance and Compliance Officer. The postholder will be a high performing officer working at West Hull Health Hub with the option to work at a different site within the Hull Division to develop and deliver monitoring, auditing and informatics that evidence quality assurance, statutory compliance and organisational policy compliance of our services. They will be integral to effective governance within the division, including providing support and advice for staff and delivering governance induction to all new starters. We are seeking dedicated postholders to join our team who can display our CARE values Commitment, Accountability, Respect and Excellence. Salary for this role is £31,520 per annum WTE.
This job is suitable for individuals who are career driven and have a passion for working in an agile manner, implementing solutions and delivering key organisational priorities, and who are committed to making real changes to health care services provided within Primary Care to improve patient care.
Benefits (example): Enrolment to the NHS pension scheme; Annual leave minimum 27 days, plus 8 days bank holiday pro rata; Employee discounts and benefits scheme; Employee assistance programme (EAP); Education and career pathways; Enhanced family-friendly policies; Flexible working; Wellbeing support and initiative.
Main duties of the job
The role is an all-rounded, hands-on leadership and operational role. The postholder will:
* Provide key support and process oversight in the development and approval of local Standard Operating Procedures (SOPs); maintain an up-to-date SOP database and associated approval evidence.
* Act as a key stakeholder in the completion and review of practice-significant events analysis (SEAs), providing expert support and guidance to colleagues at all stages of the process and ensuring learning is captured and disseminated throughout the organisation.
* Collect and collate data in line with governance requirements and support delivery of reports and thematic analysis for the Divisional Board, Clinical Governance Group (CGG) and Senior Leadership Team (SLT) that demonstrate performance against required standards.
* Support colleagues to be aware of their responsibilities with regard to CQC and how to evidence compliance information and audit activity.
The role is not a regular 9am-5pm job and is not a pure management or pure project management role. The job requires innovation, flexibility and commitment, and the postholder will be required to work resourcefully as part of the team to ensure tasks are completed.
About us
We are one of the largest GP super-partnerships in the UK, serving over 450,000 patients with a workforce of 1500+. We are unique and continuously seek ways to improve service delivery through new and innovative solutions that can be scaled across the organisation. Your job is to work directly with key stakeholders to harmonise ways of working and improve practices to enhance patient and staff satisfaction. This role provides a portfolio of leadership and operational skills to drive sustainable changes within Primary Care.
All employees are welcomed to participate in our employee benefits scheme and NHS pension scheme. We are committed to developing our people through education and career pathways and align to our organisational values of CARE.
Job description
Job responsibilities
Please refer to the supporting documents section to retrieve the job description detailing the core responsibilities of this role. This role involves thinking creatively, being analytical and innovative, and driving solutions to improve day-to-day working environments. You will learn by improving the way we work from the ground up, working closely with leadership teams to influence service improvement. If you feel this is the ideal career opportunity, we welcome your application to join our growing team of like-minded people.
Please note: Modality Partnership reserves the right to close this vacancy at any point during the recruitment process.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will check the vaccination status of all new starters to manage individual and environmental risks. Some vaccinations for certain roles are mandatory, and evidence may be required where a mandatory requirement exists.
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment; one must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
* Good verbal and written communication skills to individuals at all levels within and outside of the organisation.
* Logical and systematic in work processes.
* Ability to interrogate various databases and present statistical data in a variety of formats.
* Confident in working with data to produce high quality reports and metrics to support Key Performance Indicators (KPIs).
* Ability to follow policies, practices and protocols.
Experience
* Experience of undertaking clinical and environmental audits.
* Minimum 2 years experience in a service improvement, service development or quality improvement role.
Personal Qualities
* Able to work well under pressure and deliver to tight timescales.
* Strong work ethic as part of a team and working on own initiative.
* Able to respond effectively to changing priorities.
* Well organised and able to manage multiple competing demands.
* Professional approach to work.
* Strong team player.
* Responsive and positive outlook.
Knowledge
* Skilled in MS applications including Outlook, Excel and Word and other related software packages.
* Knowledge of CQC and governance frameworks as they apply to services delivered in Practices.
* Aware of the importance of innovation in healthcare and the evolving landscape of primary care.
* Educated to NVQ Level 3 in Maths, IT or equivalent experience.
* Experience with SystmOne.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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