Weareseekinganorganisedanddetail-driven OperationsCoordinatorwithinOceanimports tosupportthesmoothrunningofimportandexportoperations.WorkingcloselywiththeOperationsManager,customers,suppliers,agents,andtransportproviders,youwillplayakeyroleinensuringshipmentsaremanagedefficientlyanddeliveredinlinewithcustomerrequirements.
KeyResponsibilities
Manageallaspectsoftheimportprocessfromstarttofinish.
Liaisewithcustomers,suppliers,forwarders,andoverseasagentstoobtainandshareup-to-dateshipmentinformation.
Communicateallrelevantinformationinternallyandexternallytoensurecorrectproceduresarefollowedandcustomerneedsaremet.
Keepcustomersfullyinformedontheprogressoftheirshipments.
Providetransportcompanieswithaccurateandtimelyinformationtoensuredeliveryrequirementsaremet.
Ensurealldocumentationiscorrect,complete,andheldonfileinlinewithoperationalinstructions.
Maintainshipmentfiles,ensuringalljobsarecorrectlycostedandbilledinaccordancewithcompanyprocedures.
Providecoverforexportoperationswhenrequired.
Undertakeanyadditionaldutiesnecessarytosupportthesmoothandefficientoperationofthedepartment.
ContinuousImprovement
WorkcollaborativelywiththeOperationsteamtoimproveprocessesandoverallbusinessperformance.
Supportandadapttochangeswithintheroletohelpdrivethedepartmentandbusinessforward.
Worktowardspersonalobjectivessetduringappraisalsandonamonthlyorquarterlybasis.
KeyPerformanceIndicators
Achievementofagreedindividualobjectives.
FullunderstandingofandadherencetoallWoodlandpoliciesandproceduresrelevanttotherole.
AboutYou
Previousexperienceinoperations,logistics,freightforwarding,orsupplychaincoordinationisdesirable.
Strongorganisationalandcommunicationskills.
Abilitytomanagemultipleshipmentsandprioritiesinafast-pacedenvironment.
Confidentliaisingwithcustomers,suppliers,agents,andtransportproviders.
Detail-focused,proactive,andabletoworkwellaspartofa
TPBN1_UKTJ