Job Description
We are looking for a Pre Owned Watch Valuation Client Specialist to join our Virtual Boutique in London. You will assess watches submitted through the Virtual Boutique's "Sell Your Watch" service and create initial offers presented to clients.
You will lead client‑facing consultations and deliver a seamless end‑to‑end experience, from reviewing the watch and generating the offer to converting the opportunity into a completed intake. In addition, you will provide valuations and offers to Virtual Boutique colleagues, manage the online self‑service form, and undertake product consultations in line with demand for the Virtual Boutique service.
Qualifications and Skills
* Sales experience in the luxury industry
* Strong negotiation skills
* Self‑motivated, positive, and proactive
* Target orientated and able to deliver outstanding results as part of a team
* IT literate, including proficiency in Microsoft Office, and comfortable picking up new systems
* Ability to coordinate several competing priorities
* Excellent organisational skills and attention to detail
* Able to work under pressure
About Us
Watches of Switzerland Group is a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We are the UK's leading luxury watch specialist with a presence in Europe and the US, and a complementary jewellery offering. We operate over 190 showrooms and seven e‑commerce websites.
Our success is based on longstanding partnerships with the most prestigious luxury watch brands, supported by marketing and technology to provide a modern, distinctive luxury experience. Our people are highly trained, motivated, and committed to delivering exceptional client experience while building inclusive teams.
Benefits
* Holiday Purchase Scheme
* 24/7 Employee Assistance Programme
* 24/7 Virtual GP service
* Share Save Scheme
* Enjoy your Birthday Off
* Free Wellbeing Tools
* Generous Discount Scheme
* Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
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