Job Description
About the role
The role holder will be a highly organised and proactive Personal Assistant (PA) and provide comprehensive administrative and executive support to the Chair of the Board, Non-Executive Directors (NEDs), and members of the Executive Team.
Core responsibilities will include maintaining and managing diaries, travel management, and assisting stakeholders with various administration requirements.
The role also will assist with the coordination and delivery of internal and external events, some of which may require occasional work outside standard office hours.
The ideal candidate for the role will have:
* Previous experience in a PA role is desirable, but not essential.
* Excellent communication skills (written and verbal) with attention to detail and discretion.
* Ability to manage multiple tasks simultaneously, prioritise and deliver within tight deadlines and to work on own initiative.
* Experience of managing private, confidential and sensitive information.
* Exceptional and proven organisational, problem-solving, and administrative skills.
* Confident in working with senior stakeholders, including Board members and Executives
* Demonstrates clear use of own initiative and ability to lead and manage core responsibilities with a well-developed sense of when to escalate and flag issues.
* Good Microsoft Office skills (including Outlook / Excel / PowerPoint / Word)
* Ability to research, digest, analyse and present material clearly and concisely.
* Positive can-do attitude, strong interpersonal and diplomacy skills.
* Have a hands-on approach, thinking out of the box and finding solutions.
* Some flexibility around contracted working hours and responsibilities may be required as business priorities demand, including events.
* Discretion and an understanding of confidentiality, data protection, and protocol in dealing with senior leaders.
Main responsibilities / key duties:
Executive and Board Support:
* Provide high-level administrative and diary management support to the Chair, NEDs, and Executive Team members.
* Schedule and coordinate meetings, including Board and Committee meetings, briefings, and external engagements.
* Prepare, format, and distribute agendas, papers, and minutes as required, ensuring confidentiality and accuracy.
* Manage travel arrangements, accommodation, and itineraries for the Chair, NEDs, and Executive Team.
* Serve as a point of contact between senior leaders and internal/external stakeholders.
* Support and cover for EA and reception when required.
Administrative Duties:
* Maintain accurate records, contact databases, and filing systems.
* Track key actions and deadlines, following up as necessary to ensure timely completion.
* Process expense claims within organisational procedures.
* Support the effective coordination of senior leadership team activities.
* Ad hoc responsibilities in keeping with the role-holder’s experience and skills as agreed and approved.
Event Support:
* Assist in the planning and delivery of internal and external events, such as Board away days, leadership forums, stakeholder receptions, and other functions.
* Liaise with venues, suppliers, and participants to ensure event logistics are professionally managed.
* Provide on-site support at events, including outside of standard working hours where required.
About us
At Hampden Bank we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations.
Why join us
As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth.
We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development, and success for everyone, supporting them to thrive and reach their potential.
We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy.
To apply
Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly.
If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour assist you.
If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you.
If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible.
Hybrid working / flexible working
We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues.
We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.