We are working on behalf of a leading shipping company in Felixstowe who are looking for an Ocean Freight Forwarder to join their team in Felixstowe. If you are an energetic and pro-active person who enjoys challenges, working in a team and building relationships, this role is for you. Key Responsibilities: Co-ordinate and manage the movement of freight from origin to destination, ensuring compliance with all regulations Negotiate rates and terms with carriers and suppliers Collaborate with the sales team to support lead generation efforts Manage and quote Global network enquires to conversion Maintain accurate records of shipments Liaise with clients to provide updates on shipment status and resolve any issues Ensuring collection & delivery KPIs attained Generating reports relating to all export and customs activity Meet customer expectations to ensure excellent customer service Identify opportunities to upsell additional services to existing clients Assist in delivery of other business objectives as required Previous Skills & Experience: Minimum 4 years Import/Export experience Import Destination Experience Air Freight and/or Warehousing knowledge an advantage Knowledge of B/L restrictions and requirements Export knowledge beneficial but not essential Transport / Container delivery experience Knowledge of carrier systems Experience of Destin8 Can do attitude with excellent attention to detail MS Office skills Excellent teamwork & communication skills Benefits: Competitive Salary Onsite parking 25 Days Holiday Pension package Opportunity to work for a leading global freight forwarder Personal training and development