Founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers, customers and the planet. We never compromise on quality and craft our products with care for the consumer and the environment.
As a company driven by purpose and strong corporate values we pride ourselves to be listed among the World's Most Ethical Companies for 19 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
The Opportunity
We are looking for an experienced Senior Sales Consultant to help lead the team at our Trafford Store on a part‑time (30 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, coaching and training. As a strong brand ambassador you will model delivering the principles of our customer service program, provide detailed product knowledge to our customers and ensure our sales consultants have the tools to do the same. Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
The ideal candidate will have a minimum of 2 years experience working in retail and experience in a supervisory capacity. You will have excellent communication skills, be able to influence and motivate a team to achieve both store and personal KPIs, maintain high personal grooming standards, be passionate for luxury, champion our brand values and have flexibility in your working arrangements to suit business requirements.
What we can offer you
* An hourly rate of £13.60
* A 50% staff discount to use on all of your favourite Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Free product allocation every quarter up to 5 Molton Brown eligible items!
* Access to discounts/cashbacks from high street retailers
* Enhanced family leave
* Recognition Awards
* Season Ticket Loans / Cycle To Work Scheme
* Ongoing development and the opportunity to enhance your skills
* A company where your voice will be heard and your opinion matters!
* Company Pension Scheme
* Learning and development opportunities within our business and across our brands
How we work
Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more
If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us, please visit https://www.kao.com/emea/en/
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