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Business Consultant - Market Experience Ireland, Kingston upon Hull, East Yorkshire
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Client:
Itineris
Location:
Kingston upon Hull, East Yorkshire, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
1
Posted:
31.05.2025
Expiry Date:
15.07.2025
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Job Description:
There’s a saying at Itineris: Together goes a long way. And we live by that. Whether your job is translating our customers’ needs into the best software, selling, coding, or keeping our business running smoothly, we’re united by the same mission: growing our company and delivering innovative software that empowers energy and water utilities to engage better with their customers.
Function:
The Business Consultant will work for the customer and the Itineris project and service delivery teams. They will be responsible for the success of the UMAX solution by ensuring customers’ needs are managed, from a business and market regulations perspective. The Business Consultants will focus on providing relevant business and market guidance to our application consultants and will support mediation decisions with the customer Business.
The role is based in Ghent (Sint-Denijs-Westrem), UK or EIR and requires experience of the market in Ireland, both ROI and NIE and ERP implementation experience is a plus.
UMAX is the brand name of our software for water and energy utilities. It automates their business processes and enables them to better engage with their customers. UMAX is a cloud-based solution built on Microsoft Dynamics 365.
As our Business Consultant with market experience (EIR), you…
* Are the link between Business and IT as a business-focused analyst.
* Manage customer expectations and support functional experts ensuring Business needs are properly translated into Functional requirements.
* Attend workshops & meetings with the customer onsite.
* Provide feedback to product development, sales, and marketing.
* Contribute to the further evolution of the Itineris standard UMAX solution for the market.
* Collaborate closely and develop strong relationships with clients, sales, pre-sales, product, and project delivery teams.
* Participate in project progress meetings and proactively identify risk areas.
* Apply your expertise to deliver high-quality consulting services to new and existing customers.
* Work with Itineris consultants to upskill in line with industry best practices and understand best practices for the energy market in Ireland (ROI & NIE).
* Continuously develop and extend your knowledge within the Utility market, especially in Ireland, and transfer knowledge to colleagues.
What you bring
* Strong analytical skills (master’s degree or equivalent through experience).
* In-depth knowledge of the energy market of Ireland.
* At least +5 years’ experience as a Business/Functional Consultant, preferably in large, complex ERP/CRM project implementations.
* Expert in identifying business requirements and understanding customers’ business processes.
* Skilled in Business Process management.
* Excellent oral and written communication skills in English, with Dutch as a plus.
* Willing to travel depending on project phase to the client.
* A dynamic team player with a problem-solving mentality.
* Hands-on, proactive, take initiatives, and driven by quality.
* 100% customer-oriented and adapts swiftly to fast-changing environments.
What we offer
* A fast-growing international environment with offices in Ghent, London, and Atlanta.
* Work with future-ready water and energy companies and build valuable utility expertise.
* Internal mobility, career development through educational programs and growth paths.
* An entrepreneurial mindset with a direct impact on our growth journey.
* An open environment that values taking breaks to recharge and perform at your best.
* Onboarding, learning, and buddy programs.
* Flexible hybrid working options.
* Fun moments with a focus on sports, celebrations, and wellbeing.
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