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FEATHERSTONE, WOLVERHAMPTON, UK
Job Type: Full-time, Permanent
Shift Pattern: 4 on 4 off days 06:00-18:00
Salary: £36,000 per year
Based: Featherstone, Wolverhampton
We are seeking an operations manager who will be responsible for the efficient and safe day-to-day management of both transport and warehouse operations. You will ensure that company service levels are consistently achieved while striving to exceed customer expectations. The role also involves maintaining compliance with all company policies, health and safety standards, and legal and regulatory requirements.
You will lead and develop the transport and warehouse teams, ensuring all employees are aware of expectations, policies, and procedures, and are managed fairly in line with company guidelines.
About Romac Logistics
At Romac Logistics, people are the foundation on which we build our success. Our strong culture values collaboration and fostering relationships among our diverse teams. We strive to cultivate a workplace culture that encourages employees to be their best selves, to feel respected, and to take pride in the work they do. Our people are our biggest asset and creating an environment where they can thrive is essential to our success. We believe that fostering a culture of inclusion and diversity of thought leads to innovative ideas and creative solutions.
We understand that by investing in our people, we are creating a foundation for success. We celebrate the unique talents and perspectives of our employees and the contributions they make to our business. We recognise that our people are our most important asset and through them, we will continue to shape a sustained and successful future for our organisation.
Roles And Responsibilities
Transport Operations:
* Manage the transport elements and vehicle fleet to ensure adherence to the transport plan and operational requirements.
* Ensure compliance with O-Licence requirements and transport-related regulations.
* Support with route planning, resource allocation, and driver supervision to optimize efficiency.
* Monitor transport KPIs and implement corrective actions as needed to meet service level agreements (SLAs).
* Ensure collection of deliveries by drivers
Warehouse Operations
* Oversee the day-to-day warehouse operations, including inbound, picking, and outbound activities.
* Manage a team of warehouse operatives, ensuring productivity and minimizing costs.
* Ensure inventory accuracy and maintain alignment with customer requirements.
* Adhere to and enforce BRC accreditation and Health & Safety standards within the warehouse.
* Monitor and report on warehouse KPIs, taking corrective actions to drive improvement.
Leadership And Team Management
* Provide clear leadership to both transport and warehouse teams, delegating responsibilities effectively.
* Manage absence, performance, and HR-related issues in line with company policies.
* Foster a culture of collaboration, innovation, and continuous improvement.
* Act as a role model, inspiring teams to achieve and exceed targets.
Compliance And Risk Management
* Ensure all operations comply with relevant legislation, regulations, and company policies.
* Maintain a safe working environment, addressing potential risks proactively.
* Monitor and enforce adherence to processes and procedures across both functions.
Skills And Experience
* Proven experience managing both transport and warehouse operations.
* Knowledge of transport legal compliance and warehouse standards (e.g., BRC accreditation).
* Operational knowledge of food logistics is desirable.
* Excellent organisational, planning, and problem-solving skills.
* Strong leadership abilities with a focus on team development and performance management.
* Proficiency in MS Office and transport/warehouse management systems (WMS).
Desirable
* Business Awareness: Understands business drivers and constraints to optimize operations.
* Customer Service: Strives to exceed customer expectations and fosters loyalty.
* Action and Ownership: Takes responsibility for delivering results on time and to standard.
* Planning and Organising: Structures activities to meet objectives efficiently.
* Change and Improvement: Welcomes innovation and delivers meaningful improvements.
* Inspiring Leadership: Engages and motivates teams, acting as a positive role model.
* Collaborative Working: Builds strong, respectful relationships across teams and functions.
What We Offer
* Full training and induction on company systems
* Supportive, experienced team
* Opportunities for progression within a growing operation
* Company pension, holiday allowance, and other benefits
If you're interested in the position, then please apply and one of our team will be in touch to discuss further, alternatively visit our website for available roles https://www.romaclogistics.co.uk/careers
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Strategic Management Services
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