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Customer support administrator

Chelmsford
Clearwater People Solutions
Customer support administrator
Posted: 18h ago
Offer description

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

- Supporting customers, predominantly via email, with the removal process from their portfolio

- Administration for the contract paper work

- Supporting the sales team and attending customer meetings

- Removing data from customer accounts

- Managing a designated mailbox

Key Skills for the Customer Support Administrator:

- Strong customer service experience

- Previous use of MS packages, specifically excel with the ability to view duplicate values

- Ability to prioritise workload effectively

- Motivated to work independently

Please apply as directed!

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