Distribution Administrator
Location: KFF Aylesford, UK
Employment Type: Part-time
Working Hours: 25 hours per week, 1 pm to 6 pm, any 5 out of 7 days (primarily Monday–Friday)
Salary: £13.44 per hour plus benefits
Responsibilities
* Liaise with the wider team, managers and multiple departments to ensure solutions are delivered effectively and efficiently.
* Report to the Transport Supervisor, de‑brief drivers and measure delivery performance to ensure the smooth running of the transport operation.
* Manage and maintain both paper and digital records.
* Answer incoming calls and emails for customers and drivers.
* Respond to customer queries and complaints, investigate and process credits with returning drivers.
Qualifications
* Excellent communication skills.
* Previous customer service experience (beneficial).
* Strong IT knowledge, particularly Microsoft Outlook, Excel, SAP, Chorus preferred.
* Training provided for required skills.
Benefits
* Wagestream – early access to earned salary.
* Option to purchase additional annual leave.
* Help at Hand – 24/7 GP appointments, physiotherapy and wellbeing services.
* Life assurance.
* Sysco Perks – discounts on a wide range of products and services.
* Discounts on company products.
* Heavily subsidised colleague canteen.
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