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Education community manager

Norwich
High Performance Foundation
Community manager
Posted: 18 February
Offer description

Job description

Are you passionate about education? Do you want to make a positive difference to young people's lives?

We're seeking someone with a strong commitment to social impact, who thrives in a small, high-performing team and brings a proven ability to deliver, build trusted relationships, and grow engaged communities of education leaders.

In this role, you will lead on building strong relationships with senior leaders in schools and Multi-Academy Trusts, supporting them to deliver HPF education resources, including Game Plan, helping them to embed our content in their curriculum and across their schools. You will work closely with the Head of Programmes to build and implement growth and engagement strategies, as well as being the first point of contact for educators and schools.

If you have worked in education, or have experience building relationships to scale programmes across the UK and beyond then we want to hear from you.

Key responsibilities include:

* Build trusted relationships with teachers, school leaders, and education partners.
* Act as the main point of contact for schools and Multi-Academy Trusts participating in HPF education programmes.
* Support schools with onboarding, induction, and ongoing engagement in programmes.
* Help develop our ongoing strategy for building a community of educators across the UK.
* Manage community metrics
* Support the wider Education team to gather, analyse, manage and report data
* Support our educators with course delivery, access to materials and resources, ensuring they are making the most of the course materials and feel confident to deliver our programmes.
* Monitor participation and engagement levels, following up where needed.
* Gather insights from educators to help improve programme design and delivery.
* Create and schedule regular communications for the education community (emails, newsletters, updates).
* Work with marketing or fundraising colleagues to amplify educator voices and stories

Essential experience:

* Proven experience of senior stakeholder management (preferably within education)
* Passion for social impact and the High Performance Foundation's mission
* Understanding of the wider education sector
* Confidence networking and engaging with stakeholders and education partners at all levels
* Excellent written and oral communication skills
* Excellent interpersonal and teamwork skills, with the ability to work across the team
* Willingness to undertake school visits across the UK.
* Effective time management

Desirable experience:

* Experience delivering and scaling education programmes for young people within education settings
* Stakeholder management within education, building trusted relationships with schools and Multi-Academy Trusts
* Monitoring, evaluation and learning, including collecting impact data and tracking metrics
* Experience of working collaboratively within a small charity, start-up or similarly agile organisation

What's on Offer:

* Hybrid working - mix of home and central Norwich office days
* The opportunity to work within the High Performance Foundation and alongside the award winning,High Performance Podcast.
* Competitive rate and 25 days holiday (FTE) for the successful candidate.
* An immediate start in a fantastic organisation that is impacting the lives of thousands of young people across the UK.
* A hybrid working pattern.

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