Overview
Volunteer Manager role within Provide CIC, NHS site in Colchester. This newly established role sits within the Talent and Learning team and reports to the Director, Talent and Learning. The Volunteer Manager will be responsible for enhancing and expanding Provide's volunteering initiatives, significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers. The role will play a crucial part in enriching the services we provide and improving the patient experience within our communities.
Main duties
* Developing a long-term vision for volunteer engagement across the organisation
* Contribute to and deliver the Volunteer Strategy
* Develop and implement comprehensive communication strategies across the organisation
* Design and deliver induction, training and mentorship programs to maximise volunteer engagement
* Monitor volunteer attendance and maintain quality experiences
* Co-ordinate cross functional teams to optimise volunteer engagement
* Develop partnerships with external organisations and manage strategic relationships
* Manage volunteer budgets and expenses
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, including LGBT+, Ethnic Minority and Men’s Networks. We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Person specification
Qualifications
* Essential: Educated to degree level or equivalent level of experience and knowledge
* Essential: Evidence of CPD
Desirable criteria
* Business development and project management qualifications
Experience
* Essential: Proven experience in volunteer management
* Essential: Strong leadership and management capabilities
* Essential: Excellent communication and people skills
* Essential: Problem-solving and conflict resolution abilities
* Desirable: Previous NHS or healthcare sector experience
* Desirable: Knowledge of volunteer sector best practices
Skills
* Essential: Ability to understand, disseminate and present complex information verbally, in writing and in reports
* Essential: Ability to engage and influence stakeholders and service users at various levels of the organisation
* Essential: Negotiate and influence with confidence, tact and diplomacy
* Essential: Manage multiple tasks and projects with competing priorities
Further information
* All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails.
* We will only contact external applicants who are shortlisted for interview. If you have not heard within 2 weeks of the closing date, you may assume you have not been shortlisted. Internal candidates who are unsuccessful can seek feedback from the recruiting manager.
* Contact: provide.recruitment1@nhs.net
* If you wish to contact the Recruiting Manager about the vacancy or for feedback after interview, details are provided within the advert.
Checking progress on your application
To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.
Closing Date
Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. Early application is encouraged.
Professional UK clinical registration
If required, UK professional clinical registration will be paid for during the first year of employment.
COVID-19 Vaccination
Provide CIC continues to encourage vaccination, including boosters, for staff and patients as best practice.
Anti Fraud
Our staff have been trained in anti-fraud and may use technology to examine identity/immigration documents.
Disability
If you have a disability and need assistance or more time to complete your application or attend interview, please contact HR Services.
Work Trials
Check with your local Job Centre Plus to see if you are eligible for a Work Trial. We can help you arrange with the Job Centre and Recruiting Manager.
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Successful Applicant
You will be required to bring all documentation to your interview and to a pre-employment appointment. Information provided will be treated confidentially.
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