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ABR Talent | Customer Success Recruitment for Start-up & Scale-up SaaS businesses
Location:
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
26.06.2025
Expiry Date:
10.08.2025
Job Description:
The Company:
* Globally established and offering the market-leading solution in their space.
* Award-winning company recognized as a Sunday Times Best Place to Work!
* Huge investors in personal development and growth.
* Continuing to grow, thus the demand to add to the team!
The Opportunity:
This is a 12-month FTC opportunity, with scope to extend or become permanent due to demand.
Due to growth, this well-established health-tech business is looking for an Onboarding Manager to assist clients through the post-sales experience before go-live.
You will effectively manage the onboarding journey, working closely with sales, Account Management, technical implementation, and support to ensure a seamless experience for every client.
You will manage 10–20 active projects at any time, acting as the point of contact, calming influence, and project manager, guiding clients from sale to go-live smoothly.
The Ideal Candidate:
* Experience in project management, customer onboarding, or a similar role, preferably in SaaS or a tech-driven environment.
* Success in managing customer relationships and delivering projects on time.
* Experience with change management and driving customer adoption of new technologies.
* Strong project management skills with proficiency in tools like Jira, Hubspot, LMS platforms, or similar.
* Project management certifications such as PMP, PRINCE2, or equivalent.
* Experience working within or with the dental industry is a plus.
The Package:
* Base salary up to £40k plus a £5k bonus.
* Flexible working options: remote or some office time.
* Medical care, life assurance, and mental well-being support.
* Enhanced pension scheme.
* 26 days of annual leave plus paid volunteer days.
And more!
ABR Talent specializes in recruiting for start-up and scale-up SaaS companies, focusing on roles like Customer Success, Sales, Account Management, and Support. If you're looking to advance your career in this field, get in touch!
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