Overview
Ready to impact a better future? As a Functional Assessor in our Health Assessment Advisory Service team, youll carry out meaningful work on behalf of the Department for Work and Pensions to understand how a persons health condition affects their daily life. Through fair, comprehensive assessments, youll help create a positive impact for millions of people. This role offers Registered Nurses (RGN, RMN & RNLD), Physiotherapists, Paramedics, Occupational Therapists and Pharmacists the chance to use clinical expertise in a new way, within a supportive, purpose-led environment where your work contributes to improved outcomes and simpler processes for customers and communities.
Responsibilities
* Speak with customers by phone, face to face or online.
* Carry out functional health assessments and gather accurate, detailed information.
* Consult with treating healthcare professionals where appropriate.
* Produce fair, high-quality reports on behalf of the Department for Work and Pensions.
* Use observational, communication and note-taking skills to ensure every customer is treated with care and respect.
Qualifications and requirements
* One year of post-registration experience as a Nurse (R GN, RMN, RNLD), Occupational Therapist, Physiotherapist, Paramedic or Pharmacist.
* Full registration with a relevant UK regulatory body (NMC, HCPC or equivalent), with an active PIN and no restrictions.
* Strong communication and listening skills, with the ability to write concise, accurate reports.
* Good IT skills and the ability to work efficiently under time pressures.
Vetting and checks
All our Functional Assessors must successfully complete the full pre-employment security screening process, including an Enhanced DBS check, before starting in role.
Diversity and inclusion
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job. Details may vary in high-volume recruitment periods; for more information please refer to the employers guidance.
Benefits and development
* Holidays: 25 days plus bank holidays (with option to buy up to five additional leave days per year).
* Pension: Up to 6% contributory pension scheme.
* Hybrid working opportunities: Work from home and at the assessment centre.
* Training Bonus: A one-off 5% bonus upon becoming an approved assessor with the DWP.
* Quarterly Bonus: A 10% performance-based bonus scheme, once youre an approved Functional Assessor.
* Incentives: Financial rewards for additional skills developed in role.
* Registration costs: Reimbursement for professional subscription fees and support with revalidation.
* Training and development: Comprehensive training before assessments; extensive internal CPD, qualifications funding, mentoring, and clear internal progression.
* Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, discounts with Serco-managed leisure centres, and 24/7 virtual GP service.
* Discounts: Access to discounts across around 1,000 retailers.
* Charity: Paid volunteering day and charitable giving options.
* Employee networks: Inclusive networks supporting diverse colleagues and communities.
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