Weve only really ever cared about making great food. We believe quality comes from acting with pride, care and consideration. Its all about the detail thats where our attention is and thats where we need you. This is a fantastic opportunity for someone with previous office experience to join a small, friendly team in a manufacturing setting. As this is a manufacturing environment, the successful candidate will be required to work on site. While on site, youll be able to take advantage of our fantastic canteen, offering hot food at discounted prices, or grab one of our freshly made sandwiches. The Role We are recruiting an Administrator to support a wide range of business functions. This role requires strong administrative and organisational skills, attention to detail, and the ability to prioritise work in line with business targets. Youll be responsible for a variety of tasks supporting both current and potential customers, as well as internal departments. The role will typically be split between transport and dispatch administration for up to three days per week, with the remaining time spent supporting other areas of the business on an ad hoc basis. These may include production administration, sales support, MD/GM requirements, NPD, technical, and other operational needs. This is a full-time position working Monday to Friday. You may occasionally be required to assist at weekends or work on an on-call basis depending on the needs of the business. What You Will Be Doing Handling incoming calls, customer enquiries and day-to-day communication via phone, email and online platforms Processing and managing customer orders, ensuring accuracy from receipt through to production and despatch Liaising with internal teams (production, transport, sales and despatch) to meet deadlines and maintain quality standards Supporting sales activities, including customer follow-ups, product recommendations, samples and tasting days Completing administrative tasks across the business, including transport, despatch, production and ad hoc support Maintaining accurate records and systems, including data entry, order checks, paperwork verification and Excel reporting About You Previous experience in an administrative or sales support role Experience dealing with customers via phone and online Strong organisational skills with the ability to prioritise work and meet deadlines Confident using Microsoft Office, particularly Excel Experience using CRM or online ordering systems is an advantage Flexible, hardworking and positive in attitude Comfortable working independently and as part of a team Excellent attention to detail in a fast-paced environment