Join to apply for the Centre Coordinator (Receptionist) - Customer Experience role at Workspace Group
4 days ago Be among the first 25 applicants
Join to apply for the Centre Coordinator (Receptionist) - Customer Experience role at Workspace Group
£28,000 plus generous benefits
Chiswick
Permanent,Full Time
We have an opportunity for a customer focused individualwith great social and administrative skills, who loves building relationships to join our centre team.
As the Centre Coordinator, you will be the first point of contact for anyone entering the building and youll be responsible for providing exceptional customer service - going above and beyond, making sure everyone who visits us feels at home.
Some Of Your Responsibilities Will Include
* Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
* Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
* Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
* Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
* Organising customer events and preparing meeting rooms.
* Bring your personality to work
We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment.
To Be Successful In This Role, We Look For
* Experience of working in a strong customer facing environment
* Proven experience in customer care and ability to resolve customer complaints
* Strong MS Office skills along with knowledge of other basic IT packages
* Excellent communication skills, both verbal and written
* Fluency in English
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Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Administrative and Support Services
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