What’s in it for you
?
You’ll enjoy:
1. Salary from £33,500 to £35,000
2. Onsite parking
3. Company pension scheme
4. Career development in a luxury-led environment
5. The chance to shape guest experience standards in Gloucestershire
Key responsibilities
As Front office Manager, you will:
6. Lead and enhance the end-to-end guest experience
7. Champion a luxury, guest-focused service culture
8. Coordinate closely with Reception, housekeeping, food & beverage, spa, and guest services
9. Resolve guest concerns with professionalism and empathy
10. Review guest feedback and respond to online reviews
11. Maintain high operational standards across guest-facing departments
12. Monitor guest satisfaction metrics and support improvement initiatives
13. Assist with budgets, KPIs, and revenue-focused strategies
What we’re looking for
We’re seeking someone with:
14. Proven leadership experience within luxury or high-end hospitality
15. Strong operational and people management skills
16. A hands-on, guest-first approach
17. Excellent communication and organisational abilities
Apply now
If you’re looking for your next step as a Front office Manager in Gloucestershire, we’d love to hear from you. Apply now.
Job Number │ GSM / INDFOH
Location │ Gloucestershire
Role │ Front office Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.