Job Description
We are looking for a Senior Account Manager to lead and grow key multinational client relationships within Atradius Global (UK & Ireland).
This is a strategic, client-facing role with real influence - managing complex global programmes, shaping commercial outcomes, and working directly with senior stakeholders across clients, brokers and internal teams.
Based in Cardiff, London or Birmingham, the role includes both UK and international travel.
In this position your key responsibilities will be:
1. Lead and develop a portfolio of complex multinational accounts
2. Own and strengthen senior client relationships, acting as the primary strategic contact
3. Manage global programme delivery across multiple countries, ensuring consistency and quality of service
4. Drive renewals, negotiations and programme structuring, balancing commercial opportunity with risk
5. Work closely with underwriting and risk teams to influence decisions and support sustainable growth
6. Work as part of a global team, collaborating across markets to deliver consistent, client-focused solutions
7. Contribute to continuous improvement of service, ways of working and client outcomes
What we're looking for. The ideal candidate will have the following profile:
8. Strong commercial judgement with the ability to balance risk and growth
9. Credibility and confidence working with senior stakeholders, both internally and externally
10. Proven experience managing customer relationships in a complex, client-facing environment
11. Ability to work across underwriting, risk and international teams to achieve the right client and commercial outcome
12. A strong sense of ownership and accountability for client outcomes
13. Highly effective communication and presentation skills
14. A solutions-focused mindset with the ability to navigate ambiguity and complexity
15. Strong organisational skills and the ability to manage competing priorities under pressure
16. A collaborative, team-oriented approach with a willingness to lead when needed
17. Confident use of Microsoft tools (Excel, Word, Teams and Copilot).
Benefits include:
18. Competitive salary
19. Annual bonus scheme
20. 27.5 days annual leave (plus bank holidays), with option to buy or sell up to 5 days
21. Excellent pension scheme (up to 15% employer contribution)
22. Hybrid working (up to 2 days from home per week)
23. Life assurance (10x annual salary)
24. Income protection (75% of salary)
25. Employee Assistance Programme
26. Onsite gym, restaurant and facilities (Cardiff office)
27. Access to additional benefits via salary sacrifice schemes (healthcare, dental, cycle to work and more)