Comprising the SEC Centre, SEC Armadillo and the OVO Hydro, the Scottish Event Campus (SEC) is Scotland's premier venue for events, gigs, conferences, and exhibitions. We enjoy an enviable reputation as one of Europe’s most prestigious venues with the OVO Hydro consistently ranked in the top 3 busiest venues in the world, attracting over 2 million visitors per year.
As a Hospitality Coordinator, you will be responsible for working as part of the Hospitality Team to help deliver the following:
* Collating accurate event documentation for each individual performance at the OVO Hydro, including guest registration details, catering, dietary and accessible and ticketing requirements and communicating these to relevant internal and partner stakeholders.
* Liaising with internal stakeholders to create accurate guest communication and staff briefing documentation.
* Monitoring of a number of e-mail inboxes and providing timely and accurate information in response to internal or client requests.
* Taking ownership of and responsibility for managing multiple spreadsheets and a variety of online systems.
* Updating forecasting documentation using data collated from past events on catering, reservations and guest attendance.
* Working as Hospitality Duty Manager at events which will include working out of hours to meet the demands of the department.
Key attributes:
Our ideal candidate is a motivated, reliable and professional individual who takes pride in their work and is committed to excellence. They are a strong communicator and a natural team player, with a proactive attitude and the ability to adapt to changing priorities within a busy environment.
The successful candidate should deliver excellent customer service, be able to collaborate with different teams and show personal qualities such as confidence, passion and flexibility.
The candidate should be able to provide evidence that they have a proven track record of administration and organisational skills and have excellent attention to detail in addition to an excellent working knowledge of Microsoft Office packages and any other relevant systems.