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Café manager

Glasgow (Glasgow City)
Prince & Princess of Wales Hospice
Manager
Posted: 27 March
Offer description

The Prince & Princess of Wales Hospice is a well-established charity located within Bellahouston Park, Glasgow. The hospice provides specialist palliative care for people with a life-limiting, progressive illness, and support for their families and carers.

Make a difference every day by leading a warm, welcoming café that supports exceptional patient care. Bargacree Café in The Prince & Princess of Wales Hospice is more than a place to eat — it’s a comforting space for patients, families, visitors and staff. We’re looking for a dedicated Café Manager who can deliver outstanding service while helping us generate vital funds for hospice services.


Job Purpose

* Deliver an exceptional customer experience that reflects the gold‑standard care provided across the Hospice.
* Maximise café profitability to ensure every penny possible goes back into supporting patient care.


Role Dimensions

* Work as part of a rota between 8:00am and 5:00pm, 7 days a week.
* Provide hands‑on catering support as needed.
* Flexibility to work outwith these hours occasionally for hospice events or functions.
* Monitoring stock and inventory
* Ensuring smooth, efficient service throughout the day

Our café team plays a vital role in creating a warm, friendly and consistent experience for everyone who walks through our doors — including patients and families who may be going through difficult moments. You will:

* Lead by example to maintain high hospitality standards
* Coach and support staff to deliver excellent service
* Foster a positive, compassionate environment for customers and colleagues alike


What We’re Looking For

* A people‑focused leader with experience in hospitality or café management
* Someone who thrives in a busy, community‑centred environment
* A calm, supportive presence who can motivate a team and deliver consistent service
* Strong organisational skills and confidence managing stock, suppliers and daily operations
* A passion for delivering great food, great service and meaningful impact

To request an application pack, please email jobs@ppwh.org.uk or for further information contact the hospice HR department on 0141 429 9886.


Closing date for applications: Friday 27 March 2026

The Hospice is an Equal Opportunities employer and we make appointments on merit.

We welcome applications from women and men of any ethnic group, religious belief, marital status and sexual orientation, or who have disabilities.

Our premises have wheelchair access and are a smoke-free zone.

This position is subject to a Disclosure Scotland check.

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