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2nd line it service engineer

Marlborough
ISR Recruitment
Service engineer
Posted: 7 August
Offer description

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This range is provided by ISR Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.


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* Teignmouth, Devon (on-site x5 days a week)
* Up to £32,500 per year

The Opportunity:

My client operating within the education sector are currently looking for a 2nd Line IT Service Engineer where the key purpose of this role is to provide high-quality, pro-active customer-focused technical IT support and infrastructure services to staff and students on-site across their network of schools in their Trust.

In this role you will act as the key technical point of contact within the schools for escalated issues that cannot be resolved remotely by the central IT Service Desk.

You will be responsible for the installation, management, maintenance, availability and security of the school’s educational and administrative IT systems; this includes network infrastructure, a range of hardware and software platforms and all IT services.

Skills and Experience:

* Maintain, upgrade and support IT infrastructure including switches, access points, servers (if any), cabling and security
* Ensure the site’s connectivity, security including screening and systems are functioning optimally
* Carry out routine checks and maintenance tasks as scheduled by the central team
* Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates
* Responsible for scheduled back-up operations
* Proven IT support experience working on-site in a business
* Experience of managing enterprise level cloud platforms (Azure, M365)
* Strong understanding of network security principles, VPN’s and firewall configurations
* Experience with Microsoft Intune and mobile device management (MDM) platforms
* Network management (switches, routing, firewalls, Wi-Fi, servers, etc.)
* Maintaining AV infrastructure such as projectors, TV’s, digital signage, casting devices, etc.

Please call and speak to John Noonan here at ISR on 07719 919 860 to learn more about our exciting client based in Teignmouth, Devon and their ongoing growth plans??


Seniority level

* Seniority level

Associate


Employment type

* Employment type

Full-time


Job function

* Job function

Information Technology
* Industries

IT System Training and Support, IT System Operations and Maintenance, and IT Services and IT Consulting

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