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Associate director infrastructure compliance & performance

London
Great Ormond Street Hospital
Director of infrastructure
Posted: 2 December
Offer description

Job overview

The Associate Director is a senior leader within the Space and Place Directorate providing assurance in relation to governance and statutory compliance. Holding professional accountability for performance and reporting relating to all services delivered and managed by E&F functions within the Directorate.

The role includes ownership of the PAM, ERIC & PLACE reporting as well as analysis of information such a Model Hospital to help determine the operating model of the directorate.

The post-holder is professionally and technically responsible for the coordination and recording of all E&F based statutory and mandatory compliance across the Trust, including reporting arrangements and dashboards with responsibility for monitoring and advising on all specialist areas of compliance, therefore experience of working at a senior level within Estates & Facilities is essential.

The post holder will develop and analyse data to identify areas of improvement, set improvement standards, drive consistency, build financial and commercial management capability within directorate services and will inspire the teams to deliver an exemplar service.

An important part of the role is to communicate and work proactively with a range of senior stakeholders, providing performance and compliance information that achieves best value, allowing innovation and continuous improvement within directorate services provided to the wider trust.

As one of the SLT you will be part of the Directorates on-call rota


Main duties of the job

You will be part of the Senior Leadership Team that provides leadership to the staff, functions and services across the directorate. They will be accountable for services and workstreams including governance, risk management, procurement (including contracts), critical systems such as BMS and CAFM as well as providing senior support to services & specialty teams including Helpdesk, Energy and Fire, Health & Safety ensuring that team objectives are delivered and overseeing the development of the services.

The ability to deal with highly complex communication demands; with a regular requirement for report presentation to internal boards and committees providing specialist information to individuals without detailed knowledge and understanding to seek agreement and cooperation and/or provide advice or assurance. Be experienced enough to evaluate and take appropriate risks.

Be professionally and technically responsible for the coordination and recording of all Estates and Facilities based statutory and mandatory compliance across the Trust, including reporting arrangements and dashboards. As one of the Directorates Senior Leadership team will take part on a 24/7 on-call rota, shared across the 5 Associate Directors, covering all matters of the Directorate


Working for our organisation

We are keen to make our workforce as diverse as the communities we serve, and we hope to attract applications from underrepresented groups, including people with Black, Asian and Minority Ethnic heritage, people with a disability, and people from LGBTQ+ communities. By growing an ever more diverse workforce, we’ll have a greater range of perspectives and knowledge, meaning that we can provide the children and young people at our hospital with even better care.

Our hospital is committed to creating an environment that is open and inclusive. Our staff are encouraged to engage with colleagues through the following networks: REACH (Race, Ethnicity and Cultural Heritage) ENABLED (Enhancing Abilities & Leveraging Disabilities Network), PRIDE and Women’s networks; all of which are sponsored by a member of our Executive Management Team.

We want to ensure that all of our people, regardless of their background, are seen and heard. We want to attract applicants that share our commitment to inclusion and that understand diversity is a strength that is embraced and valued.


Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below


Person specification


GOSH Cultures and Values


Essential criteria

* Our Always values


Academic/Professional qualification/Training


Essential criteria

* Master’s degree or equivalent technical qualification or demonstrable equivalent experience
* Evidence of project and performance management experience commensurate with the role
* Evidence of continuous professional development


Desirable criteria

* Postgraduate management qualification


Experience/Knowledge


Essential criteria

* Extensive experience of business development, corporate strategy and/or management experience
* Effective negotiator to achieve required outcomes in a complex environment
* Ability to successfully line manage staff in line with good people practice, organisational policies and expectations (disciplinary, conduct, performance, probation period, attendance, grievances and B&H)
* Substantial Estates compliance management experience either in the NHS or private sector environment
* Experienced in writing detailed reports with significant complex budgetary management experience
* Significant experience of providing and analysing data to influence future Estates policies and strategies
* Detailed understanding of NHS strategy & policy
* Must have clear ideas on how to improve customer satisfaction and how to raise service profile.
* Work with functional groups, internal stakeholders, and other colleagues to effectively and professionally achieve results and promote a collaborative and supportive environment
* High degree of experience with using Excel, Word, PowerPoint, PowerBI/equivalent, and other software as needed; high level of comfort with technology in general and interest in seeking and exploring new business management tools
* Considerable experience of managing and influencing change in large/ complex organisations
* Considerable experience of working with senior stakeholders including board level, presenting, reporting, persuading and influencing them to a way of thinking
* Significant experience of working in a complex cultural environment and able to demonstrate an improvement in ways of working between teams
* Significant experience of working with datasets including analysis and collation and using this to support an argument
* Significant experience of managing a team and working closely with project workstreams


Skills/Abilities


Essential criteria

* Able to utilise sophisticated problem-solving capabilities and critical thinking to help address management challenges and program development
* Considerable ability to achieve results through indirectly managed staff
* Demonstrable track record of successful collaborative and partnership working, internally and externally
* Demonstrable proven abilities in mentorship/coaching/facilitation - guiding people/teams to achieving results, learn and grow
* High degree of experience with using Excel, Word, PowerPoint and other software as needed; high level of comfort with technology in general and interest in seeking and exploring new business management tools
* Strongly developed written and verbal communication skills including the ability to analyse and interpret complex performance and financial information
* Ability to advise and guide others on appropriate methods of problem solving
* Ability to achieve results through people not directly managed; Leads by example and to inspire, enthuse and empower others
* Easily able to work autonomously, act independently, accountable for own actions and those of their reports and portfolio of services.
* Highly resourceful with excellent organisation and planning skills
* Ability to diffuse work conflict using strong interpersonal skills
* Strong people management skills; able to deal with highly sensitive/complex workforce matters
* Excellent numerical and analytical skills
* Strong emotional intelligence
* Extremely proactive; always trying to improve the effectiveness of activities
* 'Can-do’ attitude and active willingness to contribute achievement of organizational goals
* Ability to communicate effectively and respectfully across the whole organisation and the ability to develop strong relationships with senior stakeholders and ensure they are aware of key headline points.
* Able to work under pressure and balance competing priorities
* Responsible for their own work, the majority of which will be self- generated and self-directed, with a high level of autonomy and will be expected to e lead in all aspects of their role.
* The ability to develop, articulate and enthuse others in a long-term strategic vision that delivers outcomes to patients
* Strategic thinker and analysis and utilisation of complex information to secure change
* Able to provide and receive highly complex or sensitive information
* Ability to instil confidence in senior leaders
* Ability to command confidence amongst a range of professionals and at all levels within the organisation
* Ability to understand and take account of other perspectives; to reconcile strategic and operational issues

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