Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Manager to join the team in our Redruth branch, who's as passionate about great service as we are.
Location: Jewson, Agar Rd, Illogan Highway, Redruth, TR15 3ED.
Hours: 7:30am to 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.
What You’ll Be Doing
* Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations.
* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling.
* Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high‑quality customer experience.
* Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
* Support branch colleagues in building knowledge and competence in tool hire product.
* Ensure tool hire standards are always maintained.
* Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.
What We’re Looking For
* Knowledge: Experience in tool hire is preferred.
* Supervision: Effective supervision of the branch tool hire team in support of Branch Manager.
* Sales: Effective contribution to Tool hire growth & profitability vs target by actively cross‑selling and upselling to customers.
* Enthusiasm: You radiate positivity and possess an unyielding passion for the merchant world.
* Decency: You embody honesty and integrity, contributing to a workplace built on respect and ethics.
* Team Spirit: You thrive in collaborative settings, believing that together we can achieve greatness.
* Pride: You take pride in your work and are dedicated to producing top‑notch results.
Why Choose Us?
* Competitive salary and discretionary bonus.
* A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
* Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
* Generous employee discounts.
* Access to discounts with hundreds of your favourite high street and online retailers.
* Retirement savings plan.
* Life assurance.
* Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
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