Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver an exceptional customer experience.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
As a Sales Assistant, you will:
1. Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful.
2. Respond efficiently to till queues to ensure customer satisfaction.
3. Process till transactions securely, quickly, and accurately.
4. Maintain product availability and replenish stock as directed.
5. Work as part of the store team to create a fun and friendly environment.
6. Live the company values, focusing on individual responsibility and teamwork.
7. Handle cash accurately and operate tills properly.
8. Implement store changes and promotions in a timely manner.
You will need to be flexible with your working hours, including shifts.
Benefits include:
* 10% discount on most in-store purchases, including PEP&CO
* Family-friendly benefits
* Loyal service awards
* Access to My Staff Shop discount portal
* Opportunities for apprenticeships and career development
* Life assurance cover
* Health and wellbeing support through employee assistance programmes
* Holiday entitlement increasing up to 33 days
* An extra day off for birthdays
Since our founding in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has further expanded our reach, allowing us to serve millions of customers with unbeatable value.
At Poundland & Dealz, we strive to offer more than just great prices; we foster an environment where colleagues can thrive and contribute to our mission of providing value to millions. Our culture is built on excellence, inclusion, and sustainability, empowering our team members to be their best and make a positive impact in their communities.
Our core behaviours are: Love our customers, Care for our colleagues, and Protect the Pounds & Euros. Living these behaviours daily creates a fun, friendly, and surprising workplace where everyone can excel.
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