Branch Manager – Travel Agency
A well established, independent travel agency is seeking a Branch Manager to lead their small team. With an excellent local reputation and known for exceptional personalised service & expert travel knowledge, this offers an excellent opportunity to step into a management role. If you have experience in travel, enjoy developing people, and thrive in a customer focused environment, this could be an excellent opportunity.
Branch Manager – Role & Responsibilities:
Lead, motivate, and support your team to achieve and exceed sales and service targets.
Develop and deliver a local business development plan to grow the customer base and increase repeat business.
Build strong, lasting customer relationships through expert travel consultation and personalised service.
Oversee the planning and booking of tailormade holidays, cruises, and bespoke itineraries.
Monitor branch performance, identifying opportunities for improvement and celebrating team successes.
Ensure the team maintains uptodate product knowledge, destination expertise, and awareness of industry trends.
Manage staff rotas and ensure smooth day to day branch operations.
Represent the brand within the local community as a visible and trusted travel specialist.
Branch Manager – Skills & Experience Required:
Background in travel sales or a customer facing travel environment.
Proven experience leading, coaching, or managing a team.
Strong commercial awareness and confidence in driving business growth.
A consultative sales approach with excellent attention to detail.
Confident decisionmaker with the ability to take ownership of branch performance.
Genuine passion for travel and delivering outstanding customer experiences.
Branch Manager – Additional Info:
Salary of c £30k plus monthly commission and annual bonus. Lucrative OTE potential.
9.30 to 5.30
Excellent travel discounts and exclusive industry perks.
Opportunities to attend travel events & fam trips.
Supportive, wellestablished business with the backing of a respected independent group.
Please apply for the position of Branch Manager online or email your cv to (url removed)